Five Guys — Restaurant in Lower Nazareth Township

Where do I start? 2 star ONLY because the young man at the register was REALLY trying. The manager needs to become a customer. She clearly showed her lack of ability to lead. She was yelling at the young man at the register because he needed help and made an error several times while we were there. Instead of dumping him on register alone when he clearly needed more training perhaps she should LEAD her team and help him succeed. Her lack of leadership also showed in the moral of the rest of the staff. They were not the cheerful group that is the face of this company. Just calling numbers and handing bags instead of "34 Please" "thank you", etc. AND that manager who was criticizing everyone's performance? She was also on the grill and messed up my burger... so... I am less than pleased in this location, which we come to all the time but will look for other options until the poor mamagement...

This is pretty much a cookie-cutter Five Guys at the end of a row of stores. In all appearances, it looks like any other Five Guys. The interior and restrooms appeared clean enough, and I noticed that someone was actually on duty wiping the tables after customers leave.

So my gripes:

Expensive! $7 for a burger? Over $3 for the smallest size of fries? Beverages closer to $3 than $2?? I'm sure there are more affordable places to get a burger.

Why can't I order a burger the way I want it without being questioned every step of the way? Yes, I want both onions and grilled onions. Yes, I want both jalapeno peppers and green peppers.

I understand that it's good for employees to be enthusiastic about their jobs but their banter frequently gets too loud and...

We were starving and googled fast food and saw this place (love Five Guys) so we drove there just after 7pm. Google said they were open until 10. We got there and there was a handwritten sign on the door saying something about they were closing at 7pm, sorry. Oh well. So we wanted to go again the next day since it was on our mind, and this time called in advance (and called, and called, number was always busy). We figured they must be open and busy. We drove all the way there - still closed. We peeked inside and it looked like renovations were going on. So thumbs down to the manager for not updating the google profile with their status, not having a voicemail response on the phone to save folks time and hassle. We...