Church's Texas Chicken — Restaurant in Lubbock

Church's Chicken on North Avenue Q in Lubbock, Texas is ABSOLUTELY HORRIBLE... My boyfriend got food poisoning from RAW CHICKEN. The following day we called Church's Chicken to have our meal refunded. As we had eaten only 2 to 3 bites each. Our final bite, once realizing the chicken was raw, was quickly spat back into the boxes. Essentially our entire 8-piece meal was still intact. However, the manager said they can't return our money because we didn't have the receipt. The black woman that was working at the drive-thru window the previous evening didn't give us a receipt. So we had to get more food. And like anybody wants to eat food from a place that just served them some heinously under-cooked chicken. Plus, the manager that was working the following day didn't even comparably compensate our meal. So, we. got screwed coming, going; coming, going; and AGAIN, coming and going. With, I FEAR, absolutely NO HAPPY ENDING IN...

When we ordered, we asked to split the $45 order. The cashier tried to say he couldn't give me change (paid $30 for a $23 order). Then he said he would give me a $5 back and let me pay $25. I said if he could give me $5 change he could give me $7. It wasn't a lack of change issue either, he just didn't want to do it. He was very rude and acted like I was inconveniencing him by coming to the restaurant. The chicken tasted funny. It wasn't pink, but the texture didn't feel cooked all the way. The Mac & cheese tasted burnt and they didn't give us everything in our order. We had to go back up and ask for the missing items and argue that they weren't there. We overlooked our poppers in our bag (they were in another bag in the bag) and the employees were rude to us. The mashed potatoes were delicious and the okra was hot and fresh. Very disappointed in the service and the taste of some of our food. We will not be returning to...

Arrived in the dining area on 5/24/22 at approximately 7:25 pm. Male employee waited on me. Out of spicy chicken, honey and apple pie. I wanted spicy chicken but I could see the employee did not want to start cooking. I don’t want anyone unhappy cooking my food. I ordered 3 thighs Mac n cheese and corn. Before leaving I ask my server why the were out of product? Of course he blamed it on Covid. I said “Screw Covid” I’m sick and tired of everyone blaming poor customer service on Covid. If you’re open you should have Spicy Chicken. He then threw my receipt on the counter and asked me to leave. When I got to my Hotel room there was no Mac n Cheese or Corn. I tried calling the phone number 9 times that was printed on the receipt. No answer. If I was able I would rate this place 0 stars. Kitchen and Dining area also unkempt. DO NOT GO HERE! Walk down the...