Le Andos Cafe — Restaurant in Macomb Township

For starters, I'm not one to leave bad reviews as it deters people from forming their own opinions. This has been the third time I've been to this establishment. The food is mediocre. The service was even worse. We chose to wait for a booth so the wait was on us. Once seated we had already known what we wanted to order as we had looked at the menu ahead of time. The waitress wanted to refuse to take our food order with the drinks and was annoyed as we gave her our food order. As we waited for our app which was the garlic sauce which is served cold and Arabic pita other tables had been sat around us. It had taken over 15 minutes to receive a bowl of garlic sauce slopped in the bowl with a pickle sliced in four and some sloppily cut pita on a separate plate (unheated). Then we waited another 20 minutes to receive two omelettes one with pancakes and one with hash browns. Meanwhile the guy behind us who had sat down well after we had already finished our appetizer had already received his food along with the 2 other tables of two or more people who had sat down and ordered their food after we had received our appetizer. Again two out of the three waitresses looked miserable and overwhelmed, not to mention sitting at table/booth with other customers chitchatting while neglecting to see if refills were needed. The food which was on the pricier side was well over proportioned and not of great quality as far as preparation and flavor goes. I personally would rather have smaller human size portions that are flavorful and unique than a monster portion that's just OK. The waitress and hostess/waitress attitudes were horrible to boot. I personally think it's a pretty good place if you want breakfast that's filled with sweets and sugar. If you are looking for anything else than steer clear as it's nothing special. Plus if you want to feel neglected like you have the Plague by the majority of the staff than this is your spot. We will never return to this establishment especially giving it a third chance. I'm sure when they had received their awards it was early in the business and they actually cared about quality and service, but like most establishments that all goes out the window after about 2-4 years of business. On the bright side, the Tzatziki Sauce was really frickin good. I can't give it Zero stars, so 1 star it is. Sorry for the length of the...

Literally the first and last worst experience with this place. My wife and I are regulars. We love Le Andos. Today we decided to get it delivered through door dash. Ordered a California chicken club, Ciabatta breakfast sandwich and sweet crepes. The food arrived and we noticed the Ciabatta to be soggy. We asked for no tomatoes. Well due to them adding the tomatoes the food became a lump of mash under my fingers. I’m a Marine so I figured what the hell, I’m hungry. I wipe it away and take a bite. Immediately my stomach seized up. Not a big deal. I tried the crepes. Equally mushy. To be fair my wife loved her chicken club. But this wasn’t the issue.

We called immediately at 12:43pm to advise them of this. Spoke to nice young lady about the food. She advised me that she would call back in 20 minutes. The 20 minutes turned into 3 hours. So I decided to call.

Spoke to the owner Jennifer who advised that she wanted to call but was busy. I completely believed her. I’ve been to the restaurant, it’s packed all the time. But I then started talking about the food and how mushy it was. She then cut me off and became more and more agitated at the thought of her food being bad. I get it but I’m also not the owner. She advised that if it was so bad why didn’t I bring it back. First off I tried explaining that I couldn’t, due to my stomach ache. The other reason is that I have had too many surgeries and didn’t want to leave the house as I was comfortable. Hey I paid my dues. But she got so upset, she stated that she can’t listen to every bad phone call about a meal asking for a refund. Basically called me a scammer.

I then cut her off and advised that I didn’t want money, but I’ll leave a review in its place.

It was her dismissive anger that led me to leaving this review. If you’re so conceited that one not so great meal sucked then you can just eat the meal you served me.

The sad part is we believed we deserved to splurge on a $40 lunch. Thanks again Jeniffer.

Update: this happened yesterday. I couldn’t post the review since I vomited last night and had diarrhea. Thanks Jen. I can’t believe how bad I scammed you. I tricked myself into food...

Food was good and the staff was friendly enough, unfortunately it was overall not a very pleasant experience. My toddler and I were sat and orders taken in a decent amount of time, but my coffee never came until I had the chance to ask about it 25 minutes later. It took bout an hour for us to get our food. The waitress apologized saying they had to get a large order out that set them back. By the time the food came my kid was too antsy to eat much and just stuck to his bacon and chocolate milk. Waited about 20 more minutes for the bill and asked for a box for his pancakes. Box never came, I went to pay the bill and asked for the box again and by the time we got back to our table, all the food had been cleared. To be fair, the waitress did ask if I would like them to make a couple more to go, but my son was getting a little wild by this point, so I said no thank you and I stopped and bought him McDonald's on the way home instead. It seemed quite disorganized and like there was a huge lack of communication. I don't want to be rude, but if ONE large order throws off your whole operation, you need...