LongHorn Steakhouse — Restaurant in Clinton Township

My family and I went out to dinner yesterday Sunday. I was extremely disappointed. The food is expensive and I don't mind paying for expensive food when it's good I wanna start with when I walked in. I was ignored not only by the manager standing there that was an African-American female, as well as a Hostess who I don't know what was wrong with her. She couldn't keep her eyes open, was breaking out in a sweat and fanning herself. I was very alarmed by that she looked like she was going to pass out moving onto our food my son ordered the signature stake that says it's a crime. If you don't try it it was gross and disgusting. It was charred. It was overcooked and it wasn't cooked to temperature my grandson. Who's only one loves steak. He couldn't even eat the steak because it had so much seasoning on it. He was wiping it off of his tongue and started crying. We asked for a new one. They brought the same thing out another steak that was too spicy to eat. We then asked for a third one that took about 45 minutes and looked like it was either broiled or microwaved. I say that because it was white puffy and rare inside of it our server I wish I knew her name she was top-tier excellent I write her a 10 on a scale of five she was on point attentive, caring concerned about my grandson's food. I wish I kept my receipt and got her name because I was very impressed with her service so the manager came to the table same manager that I saw upfront that ignored me when I walked in, came to the table again unfriendly could've cared last talked about our grandson's food. She never smiled. She never came back to check on us. Never could've cared less that it took 45 minutes so he did not eat. I don't ever leave reviews, but I have to say I love Longhorn the last time I was there in March? It was delicious but after this experience, I doubt I would go back to that location. I heard the Chesterfield location is much better. My grandson needed a highchair. They put us right next to the computer station where all the servers are lined up to use this one computer right behind us so it was a distraction and it really made for an on Friendly dinner that we don't ever do together as a family. There were five of us so this was a real treat as I said the foods expensive and I don't mind paying for expensive food, but this is gotta be...

Great atmosphere...peaceful.... Me and the wife decided to order the same dish from the big 3 casual dining steakhouses. Longhorn, Texas roadhouse & outback I definitely see why texas is now the #1 casual dining restaurant in the US as of this month. We went to longhorn for dinner last night and it was by far the worst of the 3. Our tables legs were completely separated from the base in 2 spots. It was/is so unstable we thought our food was going to end up on the floor. Waitress was nice, but not great....normal quality of service. No complaints, just basic. The food was so bad neither of us finished it. I will say the salads are huge which is a good thing. Although my wife's preference of steak is considered blasphemy in its requested preparation but usually it's at least still somewhat moist and most importantly, tastes good. It was burnt...not a beautiful miard or crust but burnt and literally zero seasoning. Or severely under seasoned. She took it home because she always feels bad if she don't. Were not the type to complain but to simply never return. My steak was cooked well...but zero seasoning! If I need A1 to eat it, it's trash... The sweet potato was beautifully orange and cooked perfectly also..the cinnamon was great. I'd suggest filling the 2in void with something? Maybe copy texas and use marshmallow 🤔 The shrimp was rubber(overcooked) must be cooked fresh or it's rubber. It's on a bed of rice? Rice? Another starch? Who wants rice with steak and potatoes? Get rid of the rice...you don't need it... If outback beats you in flavor, there's a problem. I know there's a lot of people out there that like bland food, especially the elderly...No offense but it is true and if that's your primary guests, then by all means continue... Although there were a couple good points and I do like the fact that this place is much quieter compared to Texas...But there's probably a reason why Texas is loud...It's because there's a line out the door almost every day... My bill was $61 with tip almost $80... And for what I got....that's obnoxious! Same food but bigger and better for about $15 to $20 less at the "other" place. Just can't see ourselves going back... BTW, you may want to fix the tables...lawsuit headed your way...we joked about it, so it could be a...

Let me start of by saying this is one of our favorite restaurants probably my wife's very favorite. We were here early tonight, we waited longer than usual for some one to come to our table, by the time they got there we were ready to order our food. My wife ordered her favorite parm chicken, and I ordered my usual the outlaw Ribeye, I like it medium, when our food finally came out (it was a long wait) my steak was well done, and I dont think it was a outlaw ribeye, it was very thin. I think the waiter ordered the wrong steak. So I sent the steak back and waited and waited, the waiter would stop by and say it's coming right up, he did that about three times. Then it was 4 more minutes sir. So I ate my brussel sprouts, and waited, my wife finished her meal. I finally told them to forget it, he had the nerve to ask me if I wanted it to go?! If I wanted a steak to go I would have ordered carry out!! So then the wait for our bill started, another 10 min. Finally I got up and went to talk to Sandy the wonderful Hostess who we adore, I told her what happened and she got the waiter that waited on us. I told him to give me my bill, so he went and got it. The steak was taken off our bill. So I payed for my wife's meal. Then sandy got the manager Dan he looked at the bill and said what would you like me to do, we already took the steak off the bill. Well no shit, considering I never got the steak!! Like he was doing me a favor. Not once during this whole deal did that manager come to our table and not once did the waiter apologize until I told him that it was his fault I never got a new steak, that he did not go to bat for me! So we are taking a break from this place and will be looking for a new favorite place to go. I'm sure if Angelo was working this wouldn't have been an issue. Btw we were sitting in the first booth where all the wait staff puts in their orders. We seen a lot of food returning. And the manager Dan running around like a chicken with his...