Augie's Tavern — Restaurant in Madison

Tale of two visits.

My first visit was fabulous. Great ambience and great service. The menu is limited compared to the dining room but still plenty to offer. Dinner was just a salad topped with salmon but it was exactly what I asked for. My wine glass was never empty and the conversation was light and chatty. And it's walking distance from the downtown hotels

A week later I returned. Same great atmosphere. Food and drink were good again (I ordered the same thing) Service was not even close. After I placed my order, Will seemed to forget about me. Usually a wine glass nearing empty would prompt an offer to refill it from the bartender. I had to put the empty on the bar rail and stare at him to get noticed. After that, he never came back until I stood up to leave. No more wine or an after dinner drink for me apparently. He was standing close enough to me that I could hear him explaining his future career path to another patron but he only had eyes for the groups at the other end of the bar

Would I go back again? For sure. But if Will is the bartender, I'll make sure to sit right in front of him so I can give this place the 5 star...

Went with a girlfriend for a drink and the service was awful. Multiple customers during our visit had to ask for their bill or for attention to order. We ordered two grasshoppers cocktails (minus the ice cream) and when we got our bill we were charge for 4 pours of crème de menthe liquor for $25… blown away by the cost and by the number 4, we inquired with staff. We did not order a double or a martini, it was crème de menthe with chocolate and cream, shaken and poured into a glass. They understood our confusion and said they would get the manager to fix it. The manager came over, did not say a word to us, but indeed made eye contact, and changed the text on the receipt to say “2 grasshoppers” and re-printed us a receipt at the EXACT SAME cost. Extremely comical and extremely rude. Terrible customer service especially for a high-end establishment... While the drinks were yummy, a glass of cream with a shot of crème de menthe is very pricey here and I would not recommend. Get the old fashioned, more booze and cheaper! To top it off we were never asked how our drink was, if we wanted another, and had to flag someone down...

It's hard to know where to start. First they have Guinness on tap they have harp on tap they have some incredible drink selections but let's go away from there and go to the food I only had the basically the fish and chips the batter was incredibly light it was not greasy it didn't detract in a fish the fish inside was amazing the chips were great decent french fries fresh as opposed to cook for 2 hours before the coleslaw was superb they've been a two slices of rye bread with it the rest of the menu looked very good it had sandwiches anywhere from 12:00 to $19 main meals anywhere from 22 to 42 or higher market price steak whatever that means in English and the appetizers look amazing so I'd recommend it if you're going to be in a first class hotel in Madison Wisconsin which isn't going to happen to everyone and barely happen to me I recommend this place it's got aesthetics and Keith and they...