Food is very good. Had the mongolian beef and hot braised chicken wings. The mongolian beef had the savory flavor one would expect and the sauce on the hot braised chicken wings was sweet and spicy. Not too terribly spicy but does have a little kick so not for someone with a low tolerance to spicy food and the chicken meat was very tender. I ordered delivery and the food showed up in about 40 minutes after my order time which is more than reasonable. It was packed very well and the food was still hot. Overall, a tasty dinner that I would order again.
HOWEVER, a big word of warning for those that like to use grubhub: do NOT order food from them from here. The prices on most items are 20% more expensive and some are even 50% more expensive. I was not thrilled in the slightest when I found out after my order was made that had I had went to New China's online ordering portal via BeyondMenu I would have saved a ton of money. The difference? My order with Grubhub with tip was almost $31, the total for the same food with tip via BeyondMenu would have totaled only $22, a staggering 29% difference.
Not a deal breaker to New China as I'm sure the price hikes on Grubhub is to retain their bottom line since 3rd party services take a portion of the order total, but definitely a lesson learned to check for other ways of ordering delivery instead of taking the most...
Read moreSince moving to Huntsville we’ve struggled to find our favorite Chinese restaurant. We ordered take-out from here. We got home and realized that our order was wrong. We had ordered chicken chow mein (thinking it came with noodles) but instead were surprised to get chicken with cabbage and other veggies. We called the restaurant and explained it. They told us they would call us back. Not even a minute goes by and the manager called us. We explained we had ordered the Chicken Chow Mein and got chicken with vegetables instead. She explained to us that what we got was the chicken chow mein but that if we come back they would be happy to give us the lo mein. We we’re still confused but went with it. Because I was really wanting noodles, my husband went back to the restaurant. The manager was so nice and explained that the traditional 100 year old) Cantonese dish “Chow Mein” is what we got and what they served. Nowadays if you get a dish called “chow mein” it’s mostly with noodles. But they serve the traditional, specifically Cantonese style chow mein.
They were so gracious, kind and helpful throughout our confusion and we learned something new! Service was 10/10. Will...
Read moreThis was our third and final time ordering from them. First time was good, second ok, this time there were several issues. I ordered beef and broccoli with soft cooked broccoli, my broccoli came completely raw, literally not cooked at all. I also ordered crab Rangoon, all but two were empty. It looks as if they were not wrapped properly so when they went in the fryer all the cream cheese and crab meat melted out. Then I got to my egg roll which were awesome the first two times we ordered from here, and it was horrible. The inside was raw, the wraper was thick dry and wouldn’t even tear. When I called with the issues the manager told me she would send me 6 crab Rangoons (they come in an order of eight but I had told her two of them had not been totally empty) but I would need to send the empty ones back with the delivery driver. I also mentioned to her that for our family of three we were only given two soy sauces, she told me they were running low. Not sure why that means I don’t even get one soy sauce for each meal I ordered, awful...
Read more