Domino's Pizza — Restaurant in Manchester Township

The absolute worst customer service and Manager ever. It started with a call in order where the the guy talked so fast you couldn't understand him ending with ready in 15 minutes. Get there door locked no one comes to door. Go back to vehicle and call told you need to come to door which you do for the second time and to tell guy where your parked. Your assuming they are going to bring it to vehicle . Next think you see is a pizza sitting outside. Go to door to try to find out it is yours which it was. NEVER ONCE DID ANYONE EXPLAIN THE PROCESS. Call Manager who is very rude andvtella us it is all because of Covid which he should have explained in first place . I ask to speak to Owner and he says I can't so I ask him to talk to the person over him and give my phone number. Never once did this person say he was sorry. We are a frequent customer but that is it. If people like him worked for me he would be fired. There should never be rude in customer service . We are done with this location and will make sure everyone we know is told about your rude...

This is the second time in three weeks that I have ordered from my local Dominoes and not been happy with the service.

After waiting for about an hour, I called the store. I was told that my order was delivered and the driver knocked on the door. I asked why she didn't ring the doorbell and the manager was immediately given the phone. Why? I wasn't irate or rude, I just asked a question. The manager didn't answer my question and proceeded to tell me that the driver would bring my order back in about 30 minutes. I asked if the order would still be good and she assured me that it would. I went and picked up the order because we were hungry and I only live 5 minutes away. It was awful!

My second experience was today. I ordered at 2:30 and was told my food would arrive between 3-3:15 PM. My order arrived at 3:35. The order was hot and the food was ok.

I would like businesses to consider giving the customer a call when their delivery time is delayed. I think it's common courtesy.

Thanks so...

Unsatisfied 💔 I ordered two boxes of pizza earlier I ate the one box of pizza it was fine the second box of pizza I opened up later bit into the pizza to find out there's no sauce and they didn't even put ranch on top like I asked and I wasn't eating cheese and bread. I made a phone call to them I was respectful I explained the situation. The gentleman that was on the phone was not quite a gentleman he continued to hang up the phone and had no respect. If I was taking care of appropriately I wouldn't even be writing this but I will never order from this place again literally a whole box of pizza is going in the trash. If you work at a restaurant of any sort and you mess up the order you should fix it I'm spending my money on what I ordered specifically. The staff needs to get it together and I hope and pray that whoever manages this place really presses their employees about customer service. Or at least hire new employees that have...