So I donāt live that close to this dollar general, but if I have to come to dollar general I will absolutely always come to this one. Thatās for one reason, and her name is Kalie! She is the definition of amazing customer service! This girl has the brightest smile and she is so kind well spoken and always in an amazing mood! The first interaction I had with her I came into the store two minutes before close and didnāt realize it and working in customer service I know what an annoyance that is. I apologized to her and with the biggest smile on her face she said ā if Iām not happy to help customers Iām not doing my job and shouldnāt be working in customer serviceā I was absolutely blown away by this. The second interaction I had in this store was when a customer didnāt have enough money to pay for their items Kalie without question got her OWN money out and paid it and did this discreetly she didnāt do it for recognition of any kind. She is an absolute angel and dollar general is beyond lucky to have her working for them! Keep being amazing Kalie you will go so...
Ā Ā Ā Read moreThey are either not open or closed at early hours. The manager has plenty of opportunities to hire employees but doesnāt. Iāve heard multiple people ask about a job there and get ignored. This store absolutely needs a new GM and haul-over. If the āmanagerā is complaining about not having enough workers to get truck done etc then maybe the company should pay more and in return have better quality employees INCLUDING a NEW GM! Ive ran businesses for years and if itās truck day and I was alone Iād get there early and handle my companies business. You canāt expect a business to be run with an unqualified GM and underpaid workers....
Ā Ā Ā Read moreThe store in Manchester on North George st. Is inexcusably a complete disaster. I'm to the point where I refuse to enter it. Don't bother grabbing a cart. The isles are so packed with boxes and pallets, you can't even walk through them, and you won't have any merchandise to put in your cart because it's all inside of said cluttered boxes instead of on the shelves. How is this store even open anymore? It used to be nice. Management should be seriously ashamed...
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