Hunan Express — Restaurant in Manchester

REFUND/REPLACEMENT REQUESTED

I appreciate your reply. Hunan Express. Yes, any credit for future use or even a redelivery of another menu item of equal value would be fine. I am attaching another picture that represents what the tofu I usually receive looks like from other area Chinese restaurants. Thank you

I have ordered tofu from multiple Chinese restaurants and never was it like what I received tonight. The tofu was in a gravy-like brown sauce. I first found it odd that it was packaged in a container used for liquid items rather than a bowl or usual entree container. That was because it was swimming in gravy. Additionally, that gravy sauce was so salty that alone made it unedible. I don't know what kind of recipe was used or if the cook was a new employee, but this was unacceptable. I have ordered from this location in the past and been pleased. Not for this order. I feel a credit to use on a future item would be an acceptable resolution to this issue. I look forward to your...

I’ve lived in the area since 1989 and moved about half an hour west 10 years ago and STILL make it a point to get amazing food from this restaurant. As a kid I could walk there with my family for lunch or to go pick up dinner for my family. The staff has always been kind, food has always been awesome, just one of those amazing little hole in the wall places that really shine. I just had the most wonderful experience with them during all this craziness going on right now and they have solidified again that I will continue to patronize this establishment forever. Whenever I have a really bad day my husband knows to pick up from Hunan and everything is just better. One of...

The biggest plus this place has over all the American style Chinese places I've been to in STL is that they sell Springfield Style Cashew Chicken. They don't display this anywhere on their website or menu, but it is listed as "Fried Cashew Chicken" (as opposed to the unfried chicken with cashews and veggies typically served in STL). Order comes with the fried chicken, side of the gravy, rice and cashews. It is missing the chopped green onion, but easy enough to add that at home. Not quite up to par to the abundance of Chinese restaurants in Springfield, MO. But it gets the job done. So far every other dish we've tried has been...