Update: After hearing back from the owners, I realize that they are new to the business (less than 1 month) and are still learning the ropes, so to speak. I do believe in extending grace in situations like this, so I bumped the original score to 4 stars instead of 3 with the belief that the speed of service will improve over time.
Original post: After reading several reviews, we decided to try this custard place.
I parked near the park, so we had a 5 minute walk there. Since it is paid parking, I went to the one of the parking machines and saw you can get 30 minutes of free parking, which I selected, figuring we’d have plenty of time.
When we arrived, the line was long, maybe 10-12 people. I soon realized that this line wasn’t really moving. After standing there for 20 minutes, I left my family in line, walked back to the car, drove around looking for a closer spot and got back to my family. There were still people in front of them.
When we got to the window, I realized why. There was one person both taking the orders and making each item. Another person was cleaning and doing other things around the kitchen area. That person did help a little bit with our order.
So how was the custard? It was good, but it didn’t stand out to me as anything special. We ordered two Turtle Splits and one custom Avalanche with cookie dough. As I said, everything was good. I’ll also add that it was a very fair price. (Note: The menu prices are cash prices; there is a small fee to use credit card.)
Seating options were limited around the side of the building. When we were ready to leave, we tried to find a trash can. They didn’t have one that we could find, so we put everything in one of the public trash cans nearby.
So would I recommend this place? If you like custard and don’t mind a long wait, absolutely. If there’s no wait, then definitely...
Read moreGreat authentic custard and extremely friendly customer service.
I was looking for dessert in Manitou Springs and located this lovely well-rated custard shop. The concept is simple. It is a walk-up window with a few tables and chairs outside. There are a number of sundae and custard options. I opted for the Mountaineer "Avalanche," which is similar to a Blizzard but with custard. It was really tasty, though just the tiniest bit icy compared to Midwestern custard perfection. The man who served me, who I guessed may have been the owner, was extremely nice and honestly displayed some of the best customer service I have ever had. He was kind, struck up a conversation, and we talked for a few minutes in which I could tell he wasn't faking. He did not ask for a tip and the credit card machine did not have an option to give one. I was sad I did not have cash to tip him. This was a great...
Read moreAfter exploring Manitou Springs on National Ice Cream Day, we decided to stop by the iconic Colorado Custard Company.
The line was relatively short and we were looking over all of the options they have. My wife ordered an avalanche with a caramel volcano while I ordered a double scoop waffle cone.
The owner chatted with us the entire time he was making our order. Great personal touch and customer service. You could tell that he loves his job and loves serving custard to his customers.
Both items came as expected and satisfied our sweet tooth. If you’re looking for custard in Manitou Springs, make sure to stop by this place. It was great to support a locally owned business who has been with Manitou Springs for over 11 years.
Pro Tip: If you leave a tip, the owner will...
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