Twin Peaks — Restaurant in Maplewood

Upon arrival, my friends and I were seated promptly, and we ordered water as our drinks. For food, we requested the Philly cheesesteak, the beyond cheeseburger, and the flatbread with fries. Unfortunately, we had to wait for over 45 minutes before our food finally arrived, and we noticed that other customers who came after us were being served by the same waiter. Our waiter also never came to speak to us or give an update as she continued to walk pass us many times serving others.

By that point, we were considering leaving and finding another place to eat. Just as we were about to leave, our food was brought to the table. Regrettably, the burger was burnt and the bun was hard, the flatbread pizza was extremely tough, and the bread on the Philly cheesesteak was also very hard. The overall taste of the food was unsatisfactory.

We brought our concerns to our waiter, who then brought the manager. We explained the lengthy wait and the poor quality of the food. However, instead of apologizing for the inconvenience, the manager rolled his eyes and dismissed our complaints, saying that everyone had to wait a while for their food (which was not true). He mentioned that they were understaffed, leading to a slow day in the kitchen, even though the restaurant was half empty.

When we pointed out the visibly burnt burger, the manager responded defensively, asking if we preferred it to be undercooked. He offered a mere 50% discount since we had already taken a few bites of the food. We expressed our hesitation to pay anything for such poorly prepared food, especially after waiting almost an hour. The manager reluctantly agreed to remove the charges from our bill, displaying a negative attitude as he walked away.

At that point, we decided to leave the restaurant due to the unprofessional and unsatisfactory handling of...

I came in for an interview for 9:15 showed up at 9:12 the manager PAUL was very rude & didn’t want to interview me because I was “late” which I didn’t think I was because on indeed it says 9:15-9:30am. The first interview i came late because I didn’t understand how I can get interviewed at 9:15 if the restaurant was closed so i was a little confused but I came anyway just to try & see if someone would let me in. I was at the door for about 10 minutes, than walked to the back door it was opened & i went in, an Employee went to grab a manager but she had already left & told me to come back Monday same time. So I did, I never got an email or a message on indeed sayin the specific time I just know since i was supposed to be there Friday July 28th @ 9:15-9:30 me showing up at 9:15 would’ve been okay. I tried to see if it was possible for the female manager to interview me but she denied because there’s a 5 min wait on the interview which I wasn’t aware of either, i told her my train was a little behind which made me behind & I apologized. So i waited inside for my train to come & the manager forced me out the building like i wasn’t welcomed, he was very rude with his words, he made me feel uncomfortable even being there. To be honest if i was “on time” I probably wouldn’t have got the job anyway based off the energy & vibe he gave me. It was very uncomfortable, I feel like it was because my skin color. Im not sure i was very polite he was very rude. & hopefully they find new management one day so i can show off my great serving skills at Twin Peaks, i was very excited to get interviewed & traveled far to get there & my time was...

Hubby and I stopped by for a late lunch. Billionaire Bacon, house Long Islands started great. LayLay served us at the bar with friendliness and upbeat personality.. Hubby had blackened shrimp and chicken combo. My medium steak was well done, notified the server, she reordered it. She had a manager come over to the bar to comp the first steak and give an explanation of the reorder. Mind you I’m at the bar in front of the register. My plate with the well done steak is pushed away from me to indicate that I was not eating it. After about 10min, I asked if it could be to go. Hubbys done with his food and my side were no longer hot and of course I wanted to enjoy them with my steak. About 10 min later my server was leaving and someone across the bar who also sent food back after a 2nd steak was ordered received their 2nd plate. At this point I asked for a manager and my tab. The sever come for an explanation, I explain and she questions wether the 2nd steak was ordered. I was under the impression that it was ordered. She came back to the register with a manager and gave me a tab of $60+ pointing out the $21.99 steak had been taken off. $60 for 1 meal, 1app & 2 $5 house long islands!!! No ma’am. After close inspection, the steak was on the table twice and comped once. Meaning LayLay had indeed ordered the 2nd steak before her departure. I bring this to her attention in front of the manager who is apologetic as Hubby locates a credit card-No Sir. Cash only so that I don’t have to dispute anything tomorrow. Now the tab $37 and I left a $8tip…… $10 (2/$5 long islands) $7 Billionaire bacon $16...