Unfortunately this is everyone in my house’s favorite pizza 🤣 we tried to go there last night, it was the only restaurant in Marquette that didn’t have a wait and served pizza. It was around 7pm and there were visibly lots of open tables. I have managed restaurants in the area on and off for a decade, so I give grace where grace is due. This was insane. The host with the blue hair streaks (that’s the only way I can describe her - do not care that her hair is blue), ignored us for ten minutes talking to a server and then slowly walked over to a table, took four super slow trips holding two things each time back to the kitchen, slowly cleaned it and 20 minutes after arriving told us we could go sit. We sat for 15 more minutes and no one came to take our drink order. At this point our kids couldn’t wait any more for a glass of water so we left.
The last time we got take out, maybe two months ago, I stood at the bar in an empty restaurant for 20 minutes before a young guy sitting at the only occupied table came over to me and said, “I am sorry, I work here but I’m not working right now. But I’ve seen you standing here for a long time. Let me find the bartender.” And then he couldn’t find her so he cashed us out and got our food from the kitchen even though he was there dining and not working.
The food is great, but the dine-in AND take-out service is atrocious. The food is good enough that they should have been on a half hour wait like everywhere else in town. The service staff needs extensive training to keep this restaurant...
Read moreThis place has got to be a money laundering front or something because their food is bad and their service is abysmal. Ordered on the phone and told 35 minutes. Arrived 35 minutes later and was told I had scheduled it to be ready later. Wrong. The bartender actively avoided even making eye contact with us and was utterly unapologetic and borderline accusatory. Never an apology, never an offer of a free drink, no manager coming by and showing concern. Nothing. The runner who finally brought our food reminded me we scheduled the order for later and also failed to acknowledge any mistake. The closest was a totally disinterested snap that there was obviously a misunderstanding. She gave me a crumpled , obviously reused card for $5 off my next order. I tossed it on the bar.
The food. My daughter's 10" pizza was incorrectly made. It tasted ok, but nothing special. Breadsticks are bland and dry. Avoid. Smash burgers were thick and dry. Toppings were paltry, flavor lacking, poorly seasoned. Avoid. Onion rings were a mostly burned glob. I salvaged a couple, and they were obviously just prepackaged from the food service.
This place doesn't care about anything. Their food is lackluster at best. The service is a joke. Whoever is there has mailed it in and is just collecting a paycheck, and management and/or ownership doesn't care. Gone by...
Read moreWhile the food was decently good, everything else about this place was horrible. After getting seated we had to wait an extra 20 minutes before someone got us drinks and ordered. Meanwhile everyone else around us got to order first after seating down awhile after we have already been seated. Our waiter Jared finally took our order. He never checked up on us during our meal. Our drinks were empty and he never stopped by to ask if we wanted refills. My Partners pizza came out and mine didn’t. Jared said they messed it up, with out explaining what they did. It was very very disappointing to have to wait an hour plus to receive my pizza. At that point I wasn’t even hungry anymore due to the extremely disappointing customer service from this place. It was completely awful! They never even offered anything during the time I had to wait for a second pizza to come out! They do not care! It took almost two hours just to finally take our pizza and leave! Never going back to this pizza place again, my dead dog could serve me better than this joke of a restaurant. Learn to train your employees and...
Read more