Burger King — Restaurant in Maryland

I am only giving 1 star because I can’t give 0 and leave a review.

I placed an order on the app for pick up via drive thru. I get there & there are two cars in the drive thru, one in each lane. The one in front of me finishes, I pull up. They take the order of the opposite lane, they finish and pull up. Then, another car pulls up in the opposite lane, they take their order, they pull up. Silence. I sat and waited for 5 minutes. No one said a word.

I pull up and sit in the drive thru line for 10 minutes, get to the window, let them know. The young guy looks at my order and asks me to park out front and he’ll bring it out to me. I do. Another 10 minutes later, still no order. I go in.

At this point there is only one other person inside waiting for food. The young guy acknowledges me and confirms my order. The other person gets their meal.

20 more minutes later they finally make & hand me half of my order and proceed to tell me they are out of the other item and I need to call BK to get a refund.

My problem isn’t with them being out of stock, its the fact that two people looked at my order three different times and NO ONE decided to tell me that they were out of something until the last possible moment and the entire process leading up to that moment. It should not have taken 30+ minutes to get one basic sandwich and a large fry when they weren’t busy and there were 5 or 6 people working.

As for the food itself, the fries were cold and clearly had been sitting for...

Super annoyed with this location. Once a week I take my daughter here before her medical appointment because it's her favorite. The breakfast drive thru is always awful. I wait in line up to a half hour sometimes. More than half the time our orders are missing things. But today I'm beyond frustrated... I waited behind some guy for 10 minutes just to get up in line and wait another 10 minutes for them to tell me I missed the breakfast cutoff by 2 minutes. I try to be understanding of the stuff fast food workers go through... but if you don't want to make any more breakfast then just tell me- don't have me sit for 10 minutes when I could be out looking for food somewhere else before her...

This branch is by far the worst BK I ever had to deal with, not once and I mean that literally they got my order right, I usually have big orders because we are a family of five and I never get the full order, at least one item if not more is missing. If you call or go back to the store to get the missing they act like you are there to beg for free food or something they are all rude and dull and you feel like they are forced to be there that includes both managers that I had the displeasure of dealing with them. I honestly don't recommend this place to anyone and if you had yo go there be ready for a rude treatment and make sure you check your order that...