Subway — Restaurant in Mason

If I could give this place negative stars I would! We ate here the last time we were in Ohio at Great Wolf and it was disgusting. I didn’t think you could screw up a Subway sandwich but it tasted soo bad I threw the rest of it away. But tonight for some reason we decided after another trip to Ohio to give this place one more shot. Maybe because we were starving and wanted to eat as soon as we left the park. We walked in at about 8:20pm and ordered 2 foot longs and 3 6inch sandwiches. The guy had to have all the bread out to cut it first. So we told him what bread we wanted. He dropped his knife mid cutting the sandwiches and kicked it across the floor. He then proceeded to make the sandwiches and ripped the bread instead of getting another knife. My husband and I were not happy about this sloppy display, so we just walked out and left the food behind. I know good help is hard to find but this Subway needs to do better! There was no excuse for...

me and my husband stopped here at 9:47pm today after getting off work and as soon as we got out of the car the 3 workers inside a blonde boy, black haired boy and a girl with black hair stared right at us and turned off the lights as we went to open the door which was locked and proceeded to tell us they were closed when they don't close for another 15 minutes and then after driving away i called at 9:50 and they answered the phone because obviously they don't close until 10 and proceeded to tell me they are supposed to be closed at 9:45 when i asked why they locked us out. those kids should not be permitted to work a closing shift without someone who's responsible enough to actually work the hours they're getting paid too. my work closed at 9 and i left at 9:30 like i do every night because i don't close 15 minutes early so i can't leave at 9, i help customers until 9 o'clock...

Disappointing Experience with Online Promotion Order

Review: Our recent visit to Subway left us feeling quite disappointed. We availed ourselves of an online promotion offering BOGO, but unfortunately, the sandwiches we received were far from satisfactory. Despite ordering with high hopes, we found that the ingredients were scanty, resulting in an unusually slim sub. When we inquired about the discrepancy in both quality and quantity, the staff member's response was less than accommodating, suggesting that additional toppings were necessary to achieve satisfaction. As loyal customers, we expected better from Subway, especially when taking advantage of promotions. Hopefully, the management addresses these concerns promptly to maintain the brand's reputation for quality and customer...