Raising Cane's Chicken Fingers — Restaurant in McKinney

What a remarkably strange and disappointing Cane’s experience.

TLDR; Wrong order, bad service, cold food, watery drinks.

Seldom (never. Literally never.) have I been so taken aback by the dissonance between the expectation and the results. Look, I love canes. Does it sit heavy in your belly for way too long? Absolutely. Does it make you so bloated you look like Violet when she turns into a blueberry in Charlie and the Chocolate Factory? Of course. Is it absolutely worth it? By all means. But this? Oh, not worth it. Whatever happened from the time I pulled into the fairly-swift moving drive thru, and the moment that I received my order (kinda), had to have looked like the universe had an aneurism and we shifted to an alternate universe. Ok. Maybe that’s dramatic. (It’s definitely dramatic, but who doesn’t love a good hyperbole?)

So it goes…I drive into the drive thru and the most lack-luster monotone voice famously asks which box I’ll be picking. Attempting to lift the spirits of the very-bummed-out-to-be-at-work voice behind the speaker- I peppily say “A box combo, no slaw, extra canes sauce, dr. Pepper, please!” To which he responds barely audibly “anything else”. “A sandwich combo, on toast, no lettuce, an extra canes sauce, lemonade”. “Your total is $22.something amount of change”, “thanks”.

At this point I drive up to the window, and a much happier young lady with great hair repeats my order back to me. I clarify the extra Canes sauces because WOW that’s the most important part, and she confirms that I’ll indeed have my extra sauces. I pay her, and pull forward to the next window.

A man hands me my drinks, and my food, and, I’m sent on my merry way. Only, when I arrived at home not 10 minutes later, I’ve discovered the tragedy which would spiral into this unprecedented moment of disappointment in Cane himself. My fries were cold. Ok, no biggie. I drove 10 minutes. But they’re also bland. And WHOA. That sandwich is not on toast. It’s on a bun. With hardly a dollop of canes sauce and…wait, where’s my extra canes sauce? I have NO sauce! And ew, why does this lemonade taste like artificial lemon water? Why are there only like 10 fries? Why are they undercooked? Why do they taste like water chestnuts? Am I actually now pulling chick fil a sauce (that I didn’t have to pay extra for) out of my pantry because I have no canes sauce? Oh, the toast. The TOAST is the best way to eat the sandwich.

Ah, it’s not the end of the world. It’s just chicken. But, in my darling husbands words, next time we’re craving fried chicken on a Sunday- we’ll just...

Manager Jonathon was very rude and I feel disgusted the way he treated me like someone who would lie to get 2 extra chicken fingers?! Felt so belittled as he constantly told me he doesn't believe me even though I explained the situation to him very thoroughly. My goodness, his attitude was unbelievable. He later said he's only 19 years old and he's the manager..I was thinking "what's that got to do with this?" 3 days ago, I ordered caniac combo. They said they were out of coleslaw so would substituting fries be ok. I said yes. Asked for hot sauce, they said they were out of that also so is ketchup fine? I said yes to that also. Got home and not only did I not get ketchup, I got what looks to be the box combo since I only saw 4 chicken fingers. I called and a lady picked up, she said she can fix it if you come by. I told her I'm already home and it's a bit of a drive so can I get this fixed the next time I come by. She said yes, and we hung up. Today, I told Jonathan, the manager this situation and I requested my upcoming order be adjusted for this mistake. After what felt like some interregation, he said he doesn't believe me and people say that all the time to get free food. After a few minutes of arguing, I didn't want to backup the drivers behind me so I parked my car and came inside. The front cashier was their and as I was explaining the situation, he cut off the conversation and said he doesn't need to deal with this.Throughout the whole argument, I could tell he genuinely truly, did not care even a bit. I was puzzled how this kid had so little empathy or should I say maturity. After some more back and forth, he said he'll call the other manager who's a female and went to the back. He later came back with a small styrofoam box and basically tossed it to me saying something along the lines of "you got what you wanted, I don't believe you, but I don't have time to deal with you". I did not take that box and afterwards, I attempted to talk to him in hopes that he would realize how unbelievably rude it is to assume someone's lying from the get go (and for what, 2 chicken fingers?) But unbelievable..the kid had a weird cold stare and zero empathy or attempt to understand the other side. Driving home, I imagined how much harder this embarrassment and belittling would be if I had limited English or wasn't a native speaker who couldn't articulate an argument with him. Still feeling disgusted and will definitely not come back in fear of what he might do to my food. My goodness..he pretty much gave me a big FU for asking Raising Cane's to correct...

When it comes to satisfying your chicken cravings, Raising Cane's Chicken in McKinney is the go-to spot. I recently had the opportunity to dine at this popular fast-food establishment, and it certainly left a positive impression.

The star of the show at Raising Cane's Chicken is undoubtedly their chicken fingers. Cooked to perfection, these chicken fingers are tender, juicy, and packed with flavor. Each bite delivers a satisfying crunch, thanks to the perfectly crispy breading. Whether you choose to enjoy them on their own or dip them in their signature Cane's Sauce, you won't be disappointed.

Speaking of sauces, the Cane's Sauce deserves special mention. It's a creamy, tangy, and slightly peppery concoction that pairs exceptionally well with the chicken fingers. It adds an extra layer of deliciousness to every bite and will leave you craving for more.

The menu at Raising Cane's Chicken is focused, with a strong emphasis on their chicken fingers. This singular focus ensures that they excel at what they do best. The limited menu also means that the food is prepared quickly, making it a great option for those on the go or looking for a satisfying meal without a long wait.

The restaurant itself has a clean and casual atmosphere. It's a no-frills establishment with a simple layout and comfortable seating. The staff members at Raising Cane's Chicken were friendly and efficient, ensuring that orders were taken promptly and accurately.

While Raising Cane's Chicken may not offer an extensive variety of options, it delivers on its promise of delicious chicken fingers. If you're looking for a quick and satisfying meal centered around perfectly cooked chicken, Raising Cane's Chicken in McKinney is...