Felicia Suzanne’s is a fine dining restaurant in downtown Memphis with some vegetarian options. It was our first meal on a ten day vacation in the area. Make a note: if you’re trying to find the place the address has the entrance on Monroe Street but the actual entrance to the restaurant is on Main Street.
Let’s hear it for the amuse-bouche! It’s always exciting to be in a restaurant and have a special appetizer brought that you didn’t even order. I love the amuse bouche concept! In this case it was a a little cornmeal tart that was similar in taste (I discovered) to the Caramelized Onion Tart I got as my main dish (albeit from the starters menu.)
I started with the asparagus yogurt soup which tasted good and was an interesting blend between the more savory vegetable soups, and tart yogurt-based soups. Generally I prefer savory over tart in a soup but this was enjoyable nonetheless.
My wife got the Deviled Eggs to start. They can be made without caviar and salmon (for us vegetarians) and she reported they had a nice smoky flavor.
On the menu they also had grits fried green tomatoes available for vegetarians.
My wife got the “Vegetable Plate of Love which was available as a half or full order. She’s glad she got the half as it was very rich and she felt bit too mushroom heavy. It did look beautiful and had a nice sweet element to it too.
I also though the onion tart was very rich and more heavy on the cheese than the onions, but their flavor were definitely present. The crust a little over cooked and hard to chew.
The bread they served with the meal was perfect…2 house-made rolls, perfectly soft on the inside and crispy on the outside, and served with a delicious olive oil / salt mix to dip it in.
They have a full wine menu and a full bar, though no separate cocktail menu so you need to know what you want (It’s always fun to see what cocktails a place specializes in or comes up with) or just order wine.
We overheard our server telling another table they had brussels sprouts as a side dish that weren’t on the menu I definitely would’ve gotten those instead of the soup had a known they were available, as I was looking for a green element to go with my heavy tart.
Felicia Suzanne’s is a very nice restaurant, definitely offering a fine dining experience, though in general we found what we ate was fairly heavy, and those who eat meat have a lot more to choose from and would probably have a...
Read moreMy boyfriend and I were SO excited to come here because they were just listed as a Michelin 2025 American South Recommended Restaurant, but the service we received makes me surprised that they were even in the running for such an honor. My boyfriend and I set a reservation for 8:00pm on a Thursday and we got there around 7:50. They led us to a little waiting table where they took our drink orders which we received shortly,. But then 7:50 turned into 8:00.... then 8:10.... and by 8:20 I went to the hostess stand to ask about what was going on and why we were still at the little waiting table 20 minutes past our reservation time. It is important to note that I went to the hostess stand, they did not come to me. The explanation was that there wasn't a table available. I was offered the teeny table we were currently seated at, which is A solution, but I didn't make a reservation to be struggling for space the entire night.... It wasn’t until I came back from the hostess stand that the server who brought us our drinks said that they would cover the cost for those, which we did appreciate (but, again, I had to be the one to address the issue first.) I went back up at 8:30 and, still, no table. We made the decision by then to just go ahead and leave, because if we're spending $200+ on a dinner, we want to at least be seated at an actual table. Needless to say, we left quite disappointed. Running behind is one thing, and I understand that people staying past their welcome at their tables isn’t ideal for servers, but the lack of communication is truly upsetting for a restaurant that was just awarded a spot on a Michelin-grade list. Not only that, but for a restaurant with such strict rules about cancellations ($50 fee if you cancel within 24 hours of your reservation) WHERE is the accountability? I have worked in customer service for years and I wouldn’t be able to sleep at night if I knew that someone left my place of work feeling so disappointed and distraught. But still, even after my boyfriend coming to management asking why this happened all that we got was a “Sorry.” followed by a “We hope that you’ll come back and try to dine with us again.” I shouldn’t have to TRY and dine at a restaurant that takes my reservation😅 Hoping that this reaches the right audience and that this issue doesn't happen to any...
Read moreSo I only very rarely review businesses. I am also especially understanding of challenges in the service industry so always give the benefit of the doubt with service issues. However, my brother and I wanted to dine at this establishment due to the good reviews. We arrived at 9:15pm, 45mins prior to close. Now, I used to work in the food and beverage industry so I know how folks feel about customers arriving near close. But this was a full 45mins before close and we were only a two top. After waiting for a good minute at the host stand with no one acknowledging us, the host came to us. We told that we were a party of two and he responded that he “might” be able to get the kitchen to make two entrees. I thought this was odd but obliged him when he said that the last seating was at 9pm and that we could sit at the bar. The bartender was a roughly late 20- early 30ish guy with a beard. He asked us if we wanted something to drink and after he described some options we placed an order. He promptly provided our drinks and left the area. Roughly 5mins later he reappeared and just stared at me. This was somewhat unsettling so I asked him if I could help him. He asked if we needed anything else. I told him that the host had stated that he “might” be able to get the kitchen to cook two entrees and he said that they were getting close to closing. He placed two “snack” menus on the bar and said that we “should” be able to order anything on that menu. We discussed the situation and decided to leave. The bartender then placed the check in front of us while still looking at and talking with another customer, didn’t even make eye contact. I have scarcely been made to feel more unwelcome at a restaurant. Now, I’m not saying I would never go here again like most folks do in reviews, as most people are unreasonable and have ridiculous expectations. But if this is the norm here, this restaurant will not be around for long.
To the owner: I appreciate your response. It makes sense now that I know the kitchen closes at 9p. I look forward to giving your restaurant a second chance next time...
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