The Fishbowl at the Pyramid — Restaurant in Memphis

We booked a stay at the Big Cypress Lodge (Bass Pro) because the Fish Bowling looked like it would be a great experience for our kids. Unfortunately, it was very dark and hard to see. I asked the manager if they could turn the lights on like all their online photos so that I could get a photo of my family and in general just see better, it's 11am; and we were the only customers present. The manager responded that they will not and that the online pictures were for advertising only. On top of this Half of the lanes weren't working (about 8 lanes total in the whole place). We started out on the non working side then got swapped to the "working" side but the bumpers weren't working. Thankfully we only paid for a 30 minute session. I wouldn't recommend bowling here unless you've got amazing vision or night goggles. It could potentially be risky for younger...

Food was good, however I paid with cashapp card in which you get automatic notifications on transactions. The waitress ran my card three times for 3 separate transactions. She was swiping my card to pay for every ticket in her hand. I immediately went to counter to stop her. The manager said he reversed the extra 2 charges and it should appear by tomorrow. One did, the other charge didn't. To make a long story shorter.... multiple calls /multi days stating they are working on it, getting their financial team involved.... I have yet to be refunded. Not even in the afterlife will I patronize the establishment and eat...

This is a fun place to be, but I do have one major complaint— the music at 1pm on a weekend day was not kid-friendly. Nothing on the play list was edited (pop music- GD, f-bombs). How hard is it to switch up the music? Our hotel stay was great, but the store and amenities need to step up a tad to make this a place I’d return as an...