Burger King — Restaurant in Miami

Walked in to get a milkshake. Black lady with the weave so extremely rude. She was preparing an Uber eats order which was fine but she did not acknowledge my partner and I. We stood there for about 5 mins before my partner walked up to the counter saying that we were ready to order. She mumbled something and went back to preparing the UE order. When she finished, she silently walked to the register and stared at us. Like, okay? My partner asked for a medium milkshake but before he could even finish his sentence, she rudely cut him off saying “no milkshakes”. Okay fine. We ordered something else and a little food. She prepped and when she finished she literally threw our bag on the counter and looked as us as if we’re supposed to know. She gave us our icee which was barely filled to the line. Before she walked off my partner asked for sauce. She said nothing, grabbed it and tossed them in the bag. She was miserable. And we knew she hated her job. Ma’am, word of advice, if you hate your job then quit. Find something else to do. We’ve done nothing but be nice to you. You’re working with the public — at a fast food restaurant at that. Have a better attitude. I could give zero stars if I could. I will NOT be coming back...

I’ve gambled orders at this location off and on since high school for the shear sake of convenience. And I can honestly say that I’ve had to throw away my food more often than not into the trash. Now, I will take responsibility for the fact that I waited til I got home to find out, instead of checking the bag as soon as it came out, either way the end result is the exact same. Not going to lie, I was in the hopes that they would get it right and 2ndly, because I refuse to believe that there’s no way they can consistently be getting wrong this long. Well! no surprise, yea they got it wrong yet again! Im convinced, that if you can at least spell your name, the owners and management will undoubtedly hire you at this location. Seriously the owners and Management should simply find something else to do. The level of incompetence is unimaginable and staggering, even in Miami standards. It is unquestionably the worst BK in all and the most deserving to have shut down. Later upon layers of stupidity plaque this location. In serious need of new capable management and...

This BK is really subpar compared to others. They're always out of something, their closing hours have not been updated online (so they accept orders on the app even when they're closing up), and a lot of the food they put out is sloppily done. Their fries are ALWAYS terrible - as a matter of fact, everything that's supposed to be crispy is done terribly. Don't even think about trying the onion rings here. I do get the sense that management has just given up on life itself since one time I went in in the middle of the afternoon and they told me they were out of fries. Out of all the things for a fast food restaurant to be out of, it's the cheapest, most essential part of the menu? The workers are nice and accommodating however and the burgers are well put together. It's surprising how much variation there is between different restaurants of the same franchise because I've been to BKs that put out what felt like actual gourmet meals but this one, unfortunately, is...