EDIT: They reply to seem like they care asking you to reach out to their email address and then never respond, BS.
From the moment we walked in we were told our table wasn't ready. Then, after waiting outside for a few minutes we were escorted to our table and it still wasn't ready, we had to stand in front of our table for a good 3 minutes watching the servers prepare our table for us. If you know anything about the hospitality industry you know you should never walk a party to a table unless its been fully set, your server assistants awkwardly staring at my family with a "what are they doing here already" face is not the introduction to a "fine" dining experience we had hoped for. Despite the messy start, we were hopeful.
We finally sat down and placed our water order, the two bottles of still and two bottles of sparkling water were hot in an already hot restaurant. We had to ask for ice. You should never have to drink sparkling water with ice. Our water cups were refilled once by our server and the rest of the evening we had to do his job for him. When it came time to order our food, our order was taken wrong and our server missed two peoples main course. Two people didn't get to eat that evening, one of them being the father we were celebrating, the server knew that and still failed to at least get his order right. There was about three instances during the evening where food runners would drop another tables food on ours and before even asking if it was ours it would hit the table, truly shows how poorly trained your staff is and how little you care about excellence in service. Mind you, we had an entree side dish that another table had ordered land on our table before we even had bread... this experience was ridiculous from the start.
We asked why we hadn't received bread when the appetizers had already arrived, and the server mentioned the bread was "baking". When the bread arrived, it was cold, if you're going to lie to cover yourself at least make it believable and warm up the damn bread. Another ridiculous thing I noticed, I have never been to a restaurant where the server walks around from person to person with a small basket and a tong giving everyone ONE piece of bread that looked like grocery store sliced bread and then walks away to other tables with the same basket handing it out, so ridiculous, I didn't know we needed to ration. When the entrees finally came, 1.5 hours later, the server got the steak my boyfriend ordered wrong, the food runner asked if the wrong steak was ours and we said no, he then walks away with it and then walks back with the same incorrect steak and decides to drop it on the corner of the table where no one is sitting. Why would you drop food? Especially an expensive steak at that, in front of no one? After we said it wasn't ours? extremely odd behavior. So out of the entire order we were missing two fries and two entrees. Then, my boyfriends drink order was wrong as well, and when his drink is only HALF empty, some sommelier lady literally slides the drink off the table and quite literally runs away, never once asking are you done with your drink sir. Mind you, we are sitting in a table with filthy plates because no one has bothered to clear our table yet this lady is concerned about taking a drink we are not even done with, I can't make this up. She said she would bring him another drink and the drink never came.
When we asked for help to escalate our complaints, we were redirected to three other people before finally speaking to the "manager" who flat out told my father in law, the head of the table, in his face, that he did not order what he DID order and the server failed to deliver DESPITE the discount/removal of the missed item being printed on the receipt, very comical. What an awful approach. He then went on to mention he couldn't remove the service charge because it is Florida law (LOL), crazy to think you are expected to reward your server with $200 for giving you the worst service you have ever had and that his manager would enable...
Read moreGLOBE & GLASS Review: Claudie, Miami Rated by Ivy & Gigi Date: March 16, 2025 Rating: “Three Glasses” ("Worth the Journey")
When Gigi and I sashayed into Claudie for our Anniversary - dressed to slay, naturally - Miami’s French Riviera outpost didn’t just deliver; it swept us off our feet. Tucked in the city’s beating heart, this isn’t dining - it’s a Côte d’Azur spell, cast by our host, Bernardo, who turned our night into a masterpiece.
Vibe & Aesthetic: You don’t step into Claudie; you glide into a South of France fantasy. Wicker chairs flirt with polished wood, clay and stone nod to sun-bleached terraces, and a central fountain hums like a siren’s lullaby. Glazed tiles blur indoor-outdoor lines, lush greenery frames the scene, and a sculptural dome light looms inside - part art, all chic. It’s Picasso’s palette meets Fellini’s lens, with Miami’s sultry pulse. The air smells of fig trees and ocean breezes - or maybe that’s their signature scent. Either way, it’s luxe with a capital L.
Service Swagger: Enter Bernardo, Sorrento’s hospitality rockstar. This isn’t service; it’s a warm Mediterranean embrace from an old friend. In a decade of Miami’s dining jungle - tourist traps galore - no one’s touched this. Bernardo didn’t just guide us through the menu; he curated our night with encyclopedic finesse and a grin that could melt gelato. Questions? Answered with flair. Suggestions? Spot-on. He plated “Happy Anniversary” in chocolate, poured complimentary Prosecco, and spritzed Gigi’s cocktail with lavender like a maestro. Swagger? This man’s a hospitality superpower - Miami’s finest by a mile. Book his section, or bust.
Drink Excellence: The libations? Oh, they sang. Gigi’s “Eau de Coco” was a Grasse-born beauty - Belvedere vodka dances with Manzanilla sherry, coconut whispers tropical dreams, and passion fruit adds a tart kiss, all fizzing in a flute of effervescent elegance. Bernardo’s lavender spritz crowned it - a floral flourish that screamed Coco Chanel’s legacy. Sublime, silky, a sip of pure Riviera sunshine. My “Picabia’s Provocation” hit like Saint-Tropez swagger - 818 Tequila Blanco meets rectified watermelon and cucumber, a habanero tincture sneaks a slow burn, and Peychaud’s bitters tie it together. The Aperol lollipop garnish perched atop a Claudie-embossed crystal ice cube - usually an Old Fashioned flex - added whimsy. It’s bold, refreshing, layered with texture; strength takes a backseat to complexity that keeps you guessing. These aren’t drinks—they’re art in a glass.
Wow Factor: The dishes? Divine. Gigi’s Maine Lobster Spaghetti was a bisque-soaked love affair - sweet, tender lobster tangled in al dente strands, kissed by a sauce so rich it could’ve starred in a French film. My Faroe Salmon was a revelation - perfectly seared, its crisp skin giving way to buttery flesh, paired with celery’s crunch, olive’s brine, and fennel’s anise whisper. A trio of sides sealed it: seasonal mushrooms, earthy and plump with umami; truffle mashed potatoes, a velvety decadence that could hush a room; and roasted Brussels sprouts, caramelized to nutty perfection. Dessert, per Bernardo’s nudge, was a showstopper - chocolate script spelling “Happy Anniversary” beside a Fig Cheesecake confection so lush it demanded silence. The view of Miami’s glitter, paired with this parade, justifies a tab that doesn’t flinch.
Replay Value: Are we booking tomorrow? Tempting. Claudie’s got brilliance in its DNA - consistency’s not a gamble here. It’s for those who live for long nights, big flavors, and a splurge that sticks. We’ll be back, if only to sip under Bernardo’s wing again.
The Verdict: Claudie snags a rare “Three Glasses”. This is luxury nightlife’s peak - vibrant, elegant, a memory etched in gold. Ivy’s humming “Carpe Diem” like a hymn; Gigi’s plotting to bribe Bernardo for that lavender trick. Miami’s traps fade - here’s where the Riviera reigns supreme.
Cheers (With Prosecco), Ivy & Gigi,...
Read moreMy friends and I had dinner at Claudie on opening night, and honestly, it was a pretty disappointing experience. I get that first-day hiccups happen, but the issues we ran into felt like more than just opening-night kinks.
First, the good stuff—the space is gorgeous. You can tell they put a lot of effort (and money) into the décor. The vibe is lively, with multiple bars and dining areas, and it really does capture that South of France aesthetic they were going for. In terms of ambiance, it’s a great addition to Brickell. Unfortunately, that’s about where the positives end.
The food just didn’t live up to the setting, especially given the price point. One of our friends is vegan, and the only thing she could eat was a salad. That’s it. No creative plant-based options, which was pretty surprising for a high-end spot like this. Since we were a big group, we got to try quite a bit from the menu, but most of it was underwhelming. The steak tartare was just okay, but the chips it came with were oddly soggy. The escargots were served in the shell, which is unusual, and they were nearly impossible to get out—even with the provided tools. We ended up giving up on several because it just wasn’t worth the struggle.
Then there were the seafood dishes. The so-called "colossal prawns" were really just cold jumbo shrimp that tasted like they came straight from a Costco freezer bag. We also ordered the Carabineros, expecting a proper portion (since the name itself is plural), but nope—we got one small prawn on a plate. Definitely not what we expected. The burrata and tomato salad was fine, but let’s be real, it’s hard to mess up burrata. As for the steaks, both the tenderloin and the Kerwee entrecôte were chewy and just not great quality. The only real highlight of the night was the Dover sole—it was cooked perfectly and well-seasoned. That said, at $115, it’s hard to say it was worth the price.
The service was another big miss. Our waiter was inattentive, hard to flag down, and honestly, a little rude. It took forever just to get our order in, and he seemed totally overwhelmed, running around like a chicken with its head cut off.
Drinks were generally solid, but there was one bizarre issue. A few of us ordered Gibson cocktails, which always come with pickled onions—it's a signature ingredient. When the drinks arrived without them, the server casually mentioned they just didn’t have any. No apology, no heads-up, nothing. If you’re missing a key ingredient, why serve the drink at all without saying something first? Just weird.
At the end of the day, Claudie has potential, but for now, it’s more of a place to grab a drink and soak in the atmosphere rather than somewhere to go for a great meal. With so many fantastic restaurants in Brickell, I can’t see myself rushing back anytime soon. Maybe in a few months, once they iron out the food and service issues, I’ll give it another shot—but as of now, it’s just...
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