We got left high and dry on New Year's Eve DESPITE having booked a table well in advance. I cannot speak for the food but if you are planning on celebrating any big date or event here, make it clear that you require a PROPERLY set up table in the Pompei area, NOT the bar area. We had booked a reservation for New Year's Eve +2 weeks in advance for a party of 5. When we reached the restaurant on that date, we found that we had been given a poorly improvised, barely lit table that was right in the middle of everyone's way. They had put together two tables (one round, one square) that were old, uneven and had a 2-3 inch height difference between them; the chairs were old and unmatched as well. It was in no way somewhere you could have a pleasant end of year dinner in. You could very well tell this poor attempt of a set up had been added solely for that popular date so as to fit more people in an already crowded space. Other members of my party even suggested that our reservation had been forgotten altogether and the table was only set up once we arrived. We asked to be moved to another table, since this was not the kind of service we had booked for. However, since there were lots of people in the restaurant, the staff told us they could not guarantee a different table would become available for us any time soon. While they were apologetic about the inconvenience, this still left us with no good alternatives. This lead to us having to struggle to find an alternative place to have dinner in... on New Year's Eve, without a reservation (despite us having made the right arrangements in advance). Quite the way to wrap up the year 😡. Overall a very unpleasant and distressing situation caused by a shameful...
Read moreDining with Cockroaches: A Disappointing Experience at Soya a Pomodoro
A few years ago, I visited Soya a Pomodoro and found everything wonderful. However, my recent visit to celebrate my birthday was a complete disappointment. I called and reserved for 12 people on Friday night, informing them that it was a special occasion. Upon arrival, everything seemed beautiful, and the staff was friendly, but the first warning signs appeared quickly.
They served us some bread to nibble on, but its presentation was depressing: the bread was hard and they didn’t even bother to warm it up. My boyfriend had to get up and fetch glasses because the table wasn’t properly set.
Before the main courses arrived, we were surprised by two cockroaches. One even dared to climb onto the table, and one of my friends discreetly caught it with a glass. We called a waiter, who took it away without showing any surprise, making us think it wasn’t the first time something like this had happened at the restaurant.
The main courses were not tasty. They were edible, but their flavor was not up to the standards of an Italian restaurant; the culinary experience was very poor. To top it off, when we asked for the bill and got home, we realized that the staff didn’t take the time to make the birthday girl feel special by singing “Happy Birthday” or giving her a candle on any dessert.
I will definitely not return, and my friends feel the same way. It’s a shame because Soya a Pomodoro used to be a good restaurant, but unfortunately, it has...
Read moreAbsolutely Awful! We were sat at 9:45,we were rushed into odering our Dinner immediately by the waitress , as we were told the kitchen was about to close.. we ordered a mozerella ball tomatoe salad that seemed tasted (and looked) like it had been sitting in the refrigerator for 2 weeks, tomatoes that were cold and hard, mozzerella looked like melting ice cream and had no flavor.. by the time the waitress came back to check on us,another waiter was dropping off our dinners.. my wife had some sort of Filet Mignon dish ( at least they told us it was Filet) that tasted like it was cooked in boiling water, not a char mark on the meat,red and brown on the inside,no flavor,shoe leather would had tasted better..i had a bolognese, which was tolerable at best... the sad thing is i am not exaggerating on any of this..we are foodies,especially enjoy Italian Cuisine and have been in Many Many Otalian restaurants in both the US & Italy...this was by far the WORST food and preparation that we have ever come across.. the truly sad thing is, they could not have cared less.. not a person , other than our waitress with complete attitude presented themselves to our table... there only interest from the time we were sat,was to get us out of there as quickly as possible, so they all could go enjoy their Saturday evening, upon ruining ours...i refused to pay for our Dinners... Needless to say, a total disappointment and would never recommend or go back to again.....
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