As others have stated jasmine was very rude disrespectful and needs to be fired today I came in and ordered 4 smoothies I accidentally said pineapple mango ginger instead of papaya mango ginger the smoothies we got were disgusting so I went in to exchange them where she then told me I had ordered some metabolism smoothie instead of the papaya which is an outright lie because they word metabolism didn’t even exit my mouth anyways she said she could do a refund and I asked her could she remake them she then proceeded to go to the back and tell her coworker she’s getting p*ssed off cause she has to remake the smoothies. I accept responsibility for saying pineapple instead of papaya (even though It doesn’t make sense she made the smoothies she did because the metabolism smoothie doesn’t even have pineapple lol). but her response was unnecessary I also understand the frustration of having to remake food items working in the food service industry myself but jasmine needs to realize that we choose the jobs we work so if you don’t like it get the hell on and stop working there and if you have an issue with something talk about it at home and not right in front of the customers also I don’t think smoothie king as a whole is bad at all as there’s this sweet old lady that works there who’s smoothies are always good. I just think jasmine individually needs to be dealt with because she’s obviously miserable which leads to her being rude which leads to customers not wanting...
Read moreWe have gone to smoothie King for some time now. The last 2 I got one was pretty much a slushie and the other didn't have the peanut butter that I paid extra for. So I called in and theu said they would replace the ones I bought that were messed up so I went in to get the replacement and they want to charge me for the peanut butter that THEY DID NOT ADD THE FIRST TIME AROUND!! To add as well the lady who was the one I talked to when I went in was RUDE to me. After I explained that Tristen offered to make it right. I shouldn't have to repay for a mess up that was made the first time around. And i did contact the feedback and left the whole story on the page... just a reminder, if you don't treat your customers right then why go there!! Not going back.... Tropical Smoothie will be my place...
Read moreTo whom it may concern; I usually use the mobile app or drive thru. I like that your location in MIDWEST CITY, OKLAHOMA is very conveniently located. This visit was my first time inside. I was impressed with the cleanliness and service I received from the employees on duty yesterday morning, TRISTAN Ridgeway(sp?)& SABRINA Rivera! My father is elderly and his doctor said he needs more protein. After speaking with the exceptionally knowledgeable staff, Sabrina & Tristan helped me find a shake that would meet his nutritional needs. Ya know what!….He LIKED it! They also gave me a nice & colorful & easy to read brochure for me to take to him;, (since he’s 83 & not gonna get on your app). Keep up the good service & keep on SHAKIN’!!!...
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