I used to go here frequently. Lately they've opened late or not had dough made up for deep dish pizza (lunch combo). Employees are a bit rough around the edges to deal with. I tried to complain about this happening more frequently and received a voice message from someone who either had a bad phone connection or didn't speak into the phone as I couldn't understand a word. I'm going to have to give this location a few months to figure things out before I even attempt to go back. Positives of this location is they at least attempt to have pizza hot and ready most of the time. I've been to several other locations where everything is made to order which is kind of not the point of their advertising. Update 5/7/18. Dropping from 3 stars to 2 stars. I Decided to try again. To my surprise, no dough for deep dish again. I'm either super unlucky or this place hasn't fixed themselves. I reported again and was called by the manager who just took over the location and offered her apologies. I will say that the employees there were at least nice about it this time. Roll of the dice if they will actually be able to serve you what is on the menu. I guess I'll wait another 3 or 4 months and see if they can get it right then. It's a shame because I love the lunch combo and there is no other location near enough to...
Read moreMy mom ordered two extra, most bestest pepperonis, one extra most bestest sausage, and one extra most bestest cheese, and when we opened up the boxes we realized that they were certainly not extra most bestest. I suggested that my mom call and let them know that they didn’t give her the right pizzas even though they charged her the full amount, and when she called, she got hung up on the first time. I called back and talked to the manager, who said that we had to bring the full order back, which was about 20 minutes away, because we were in Groveport, and then he would either remake the order or refund the money. I let him know that these were not extra most bestest’s, and they weren’t even in the box that the extra most bestest come in, so he told me to look at the sticker on the front. Indeed, they were extra most bestest stickers on the front. But as you can see from the pictures, these are anything but extra most bestest. I don’t know if it’s this manager who is putting out inferior product, or if Little Caesars just completely fell off, but I’m a very unsatisfied customer. I recommend walking into Costco and getting real pizzas. Don’t get cheated by...
Read moreNEVER AGAIN. Absolutely EVERY time we have ordered from here, the delivery arrives with at least half the items missing. Today we ordered for our son’s birthday party and they delivered one of four pizzas. On top of that, we never received our credit from them as promised. They REFUSE to deliver the missing items and offer a credit which you will NEVER receive. Awful business. Unreliable service. Poor Management.
Message to the franchisee: if you choose to operate a business, SERVE your customers!
Apparently when they fail to deliver half your order for a graduation party, their policy is not to do anything about it. Instead, you can expect ‘possibly’ getting approved for a partial refund…days later. Three out of four times we had the wrong order and/or missed items. Safe to say they will get it right a quarter of the time. I recommend just ordering from...
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