Tim Hortons — Restaurant in Mifflin Township

Not very happy or impressed! We drove 2 hrs straight from work for a middle school concert and we were all very hungry all there was to choose from was McDonald’s and Tim Hortons of course we all went to Tim Hortons over McDonald’s !! We walked in and the girls behind the counter where jibber jabbering and took her a minute to actually wait on us because they were talking about personal things to each other then when she did decide to come and wait on us I asked for Your turkey bacon on a pretzel sandwich and she said she had been so busy she couldn’t get any bread or anything out of the freezer all day so she had no sandwiches whatsoever the only thing you could buy was donuts.????? I asked her if she could do it on a bagel because I seen bagels in the case and she said ...I said I have no bread and was very rude and Threw her hands in the air !? There were two customers in the place nobody went through the drive-through the whole time we were there so how busy was she really ??? After she waited on us she proceeded to go back over leaning against the counter and start jibber jabbering ...

I had to share this experience with this location I inadvertently put in an order in grove city when it was meant for gahanna. I tried calling grove city tim hortons 6 times and no one wouldn't pick up. Finally the 7th time someone did and I told them my situation and he was confused and said I need to ask my manager and hung up on me. I also went to support section on the app to voice my concern and they respond back saying they unfortunately can't cancel and refund but they will give me points. Disappointed I decided to ask gahanna location and the gentlemen which I think is the manager was very helpful and nice and understood my situation and refunded me back after I showed proof thaf I paid for it plus I ordered from then as well. They have always been good to me whenever I have stopped by before work and this time even better. Thank you for your help and...

They reuse returned timbids! Yes, you read that right, if they give you the wrong donuts they want you to exchange food like its a misfitting piece of clothing they can then re-sell. Health department will be contacted. When they gave me the wrong ones, i walked out and didnt realize till i got into my car and opened the box. When I went back the girl insisted i return the box.... i asked if I could keep them since she just has to throw them away. She then told me that they werent going to throw them away but put them back... i left visibly disgusted. Hope Tim Hortons saved enough in cost for those 5 donut holes to justify this review, my public health complaint, and my business...