Cardigan Donuts - City Center — Restaurant in Minneapolis

Woke up early on this Saturday morning just to be disappointed! I first had Cardigan Donuts at a wedding where I tried the Raised Bar. I immediately fell in love with it because of the boiled milk icing they place on top-it tastes like whipped cream! -Delicious! I called last Saturday to inquire if they have any Raised Bar donuts available for curbside pick-up and the rep stated that they ran out as it's a favorite but suggested that I can put in an order next week. I took his advice and placed my order on Wednesday to have it picked up today on Saturday. When ordering online, I was taken back at how little control we consumers have when placing an order. The only option we have is a Dozen of Assorted Donuts or a box of Donut Holes. What if we don't like all their other donuts?? I feared to myself. This was a turnoff but I still decided to give them a try. Once you add this option to your cart, there is a textbox where they state for you to "Please tell us if you'd like specific donuts" so I took full advantage of this. I specifically requested at least 6 donuts to have the Boiled milk icing as it has on the Raised Bar donuts and then put in miscellaneous requests to fill the rest of my order. Today I was looking forward to eating some Raised Bar donuts but to my surprise, not even one of those was included in my dozen! I opened my box up to see that I received 6 old fashioned donuts (my least favorite donut!)...If I wanted this many Old Fashioned donuts I could have easily gone to the gas station by my house. Why would I need to order it from a place that's 20 minutes from my house in Downtown?? Disappointed is an understatement. I understand this is an assorted dozen but Cardigan Donuts, I also understand that you make your donuts fresh daily so I thought that by ordering 3 days ahead this would increase my chances of having at least ONE of your highly Favorited Raised Bar donuts! All pickup orders are ready at 8:30am on Saturdays and I arrived to pick-up my order at 9:15am...this is also something that I understand you all run out of very quickly so why aren't enough being made then? This is now two consecutive weekends where I have been unable to obtain Raised Bar donuts! This is unacceptable and I am far from happy with my experience

Update: Owner of Cardigan Donuts reached out and learned that his team had mis-read my order and set me up with 6 old-fashioned donuts rather than 6 Raised Bars. He provided me a refund and offered to deliver donuts to my house. I am highly appreciative of his outreach and solution and I will be glad to continue doing business with Cardigan Donuts...

A Cardigan donut; cozy and very comforting! While walking thru City Center Mall, by accident I came across Cardigan Donuts located on the 2nd floor down the way from Chase Bank.

Being a true donut diva, I wanted to go in and look, select and taste all the types of donuts; old fashioned, glazed raised, filled, cake and iced. I didn’t see a cruller but I got there later in the day so they could have been sold out along with Boston creme (my favorite). Naomi helped me with my order, was so nice and packed my donuts neatly. I’ll be back in town next week to try those. I challenge you to make the cruller if you don’t already. Not many places get this texture right. I believe you can!

The shop was beautifully laid out and I liked they had donuts showcased front and center! These beauties weren’t going to last the rest of the day. It’s small batches here and not production baking so you get a better experience.

The Critique: 5- Excellent quality ingredients used and flavors were exceptional. 5- Not a spot of oil or oil residue in the box even after 2 days! Box was also paper lined. 5- Unique Orange curd filled donut was sumptuous made with fresh orange juice and flecks of orange peel! 5- Perfect crack on the old fashioned 5- Glaze and icings like silk - not gritty 5- Powdered (sugar) perfectly dusted on the donuts and not all over you or other donuts in the box! Subtle coating as it should be! 5- Glazed Raised - Perfect rise and rest time on the fry screens before frying Wound love to see Crullers (I might have been too late in the day to snag 1) and...

The joy of Cardigan Donuts begins with seeing all the beautiful donuts they have to offer arrayed in their large display cases. Then there's choosing your delectables for the day. And, finally, eating them. Every time I have Cardigan Donuts, I think to myself, "Wow! I forgot how good their donuts are." Today was no exception. I had a blueberry cake and powdered sugar cake, Boston cream bismark, and a death by chocolate. The cake donuts and the Boston cream bismarks are the best of their kind anywhere, in my opinion. And I've eaten a lot of donuts. The death by chocolate was a frosted long john topped by candy bars. A donut with candy bars on top. Yes! As if that weren't enough, it also had chocolate cream filling. I should mention that I called the shop before going there, as it was my first visit since the pandemic. My call was at 8 am on a Saturday morning and the person I spoke to was easily the friendliest and most helpful worker I've ever spoken to. They really made me feel that they were happy to speak to me and answer all my questions. A+++ for customer service! Obviously, I will return to Cardigan for more of their delights. Update on 3/27/22: Cardigan has survived two years of pandemic, seems like they are still going strong. Right now, they have the seating area open. They have reduced to carry out only at times when COVID numbers were very high. Both the donuts and the service are still outstanding! Best donuts in the...