Hennepin Arts — Attraction in Minneapolis

Seeing Waitress was an interesting experience to say the least. Our seats were issued to a Dale Mason Section MF-1, Row H, Seat 11 which were then sold on Ticket Master. The issue with these seats was that they can put chairs in front of you in the the theaters attempt to maximize seating and they do this by adding chairs for people that cannot fit into the normal theater seating. In this case a large person was blocking out the view of the stage and had the chair so far back that i could not put my knees in between the seat and the back of the large persons chair. We called for help and the Manager had the person move the seat forward but that gave me just enough room to sit in my seat without touching the chair used by the large person. I also could not see over them because the chair was not as low as the stadium seating. An usher brought me a cushion but then that impacted the person behind me. I did not ask for a cushion so this issue must happen on a regular basis. Most of the time my view was obstructed as was the person sitting behind me. So my experience was very poor and I would be very careful when choosing your seat. It seems to me that Dale Mason who paid only $64.00 per seat and sold them through Ticket-Master for $284.16 (for the two seats) made a very good deal for himself as did the Orpheum Theater by maximizing the theater space at the expense of their clients. I hoe that this does not happen to anyone else but fear that it will because of the theater's need to manufacture seating with out regard to sight lines of...

I was one of the people willing to stand in line this morning for Hamilton tickets when it plays at the Orpheum Theater in Minneapolis later this year. I admit that I wasn’t really looking forward to the ticket buying experience. Having gone through it, however, I must say that it was so well organized and the staff was so friendly and helpful that it turned out to be a stress-free (even fun!) experience. There were enough staff scheduled to work, especially at the ticket purchasing stations, that the line moved more quickly than I anticipated once the clock struck 10:00. In fact, I could not think of any way they could have improved the experience from my perspective. I could definitely see that “this was not their first rodeo.” It was very nice to see staff in Hamilton t-shirts (and I’m inspired to buy one even though I’m generally not a souvenir t-shirt purchaser). I’m looking forward to seeing Hamilton AND many other performances offered by Hennepin...

If I could give 0 stars I would. I purchased a ticket for a show last week and missed it due to not being able to find parking in downtown Minneapolis. I'm not from Minneapolis, and had no idea it would be so difficult to find parking. It looked like there was another event going and all of the closer ramps were full.

I called for a refund or at least a credit to the next show (the same one I missed) and they declined. I'll never ever again support any Hennepin Arts events and will certainly be keeping my theater-loving family away from attending any. Their policy does state no refunds, but I hoped as unique a situation as not being able to attend due to not finding parking, they might help with at least a credit for another show. I already got charged $20 to get into a ramp and not find parking. Greed is at an all-time high these days!!

Minneapolis is awful, I will never go back for any events....