This Starbucks is sooo busy. Itās the only Starbucks in Moab Utah. There was only one worker doing everything; dine in, take out, call ins, online orders, etc. She was working so hard. However, she still did it with a smile on her face. Customer service was top notch here, despite the one worker. We waited around 45 minutes by the time we got in line and to the time we got our drinks. The drinks were correct and tasted amazing. However, we did go back the next day for some amazing drinks but they were so busy we decided not to wait and they had the online ordering not available. Again they only had the same one worker working very hard. Overall I rated them a 4 because the drinks were correct and the customer service...
Ā Ā Ā Read moreI had a disappointing experience at the Starbucks in Moab, Utah. My drink was not ready well past the promised time, with multiple more orders still ahead of mine. While the employees were friendly and clearly working hard, the wait times are unacceptable. Starbucks needs to address the operational issues at this location. As the only Starbucks in town, better management of order flow is essential. Again, the workers here were very nice! This review is not directed to them at all, mainly higher management for not getting them the...
Ā Ā Ā Read moreThe folks here were nice. I was fortunate that there wasn't a long line. My wife and I ordered a drink each. My tea came quickly but without the honey I asked for. I didn't notice before I got back on the road because it was hot. My wife's cold drink took much longer to get. This next part is not the fault of the Starbucks, while waiting for drinks to be prepared clients have to stand in the entry area of the grocery store they are located in. This caused some inconvenience for people wishing to enter or...
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