I was really craving some donuts so I ordered an asorted 1dozen. The man at the front register was exhausted but very helpful. But when I opened my box it's wasn't quite correct and an easy fix. So I went back and he tried to help but the staff in the back removed him from the situation. So I asked another staff member for some help to fix my small issue even offering to throw my original doughnuts out if it would help since food can't be returned over the counter. The staff member got the manager for assistance. She was not professional started the conversation hostile and wouldn't let me explain the issue to her. When I explained I had the wrong amount and wrong kinds of donuts she just tells another staff to grab 4 more donuts instead of actually fixing the problem even saying "what's wrong what do you want" to start "helping" with my problem. Now I have 14 donuts and almost none of the ones I want. Once again the front cashier man was nice the manager was awful. I sadly do...
   Read moreMy son wanted some donuts before leaving and to my surprise while ordering an employee who wasn't assisting me with my order to begin with comes up to the counter and says" why don't you just order all the donuts that we have here?" I brushed off this employee to not be endure any more embarrassment after this as insensitive and degrading comment made to me. I go online send a complaint to my amazement I'm told that they accept this behavior out of their employees and that she didn't mean to insult anyone. If your a heavy set person the last thing you want to hear at a donut shop is an employee trying to make you the bud of her jokes. I was publically shamed in front of family and strangers. There should be an option on here for no stars. Maybe who knows they might also allow cop jokes or racially motivated jokes. You are a donut shop server be quiet say yes sir and yes mam and serve people without your tasteless comments. Mohegan...
   Read moreFirst of all let me say THANK you to the state of Connecticut for having what i know of as the closes KK from Boston Mass. So excited to have one that is not to far but yet a long ways from Boston. I from North Carolina born and RAISED living in Boston SO I DON'T RUN ON DUNKIN. I visited this place and the staff was friendly store was clean and everything was perfect EXCEPT the fact that they didnt have my favorite donut GLAZED CREAM FILLED. No one every heard of it from this store. YES I WENT JUST FOR THE DONUTS . They had lemon filled but not cream. WAS such a disappointment to me. My kids like variety so it was okay for them. Please open up to MORE options. When they have the cream filled i will be back. Update: They opened up to more variety of donuts. Thanks a lot. ALSO HAVE MY FAVORITE. I visit as often as possible!!!! Would go every day but that just not possible because I have to work in order to...
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