Andy's Frozen Custard — Restaurant in Mount Juliet

Andy’s Frozen Custard is new to Mt. Juliet, and it’s a welcome addition. We don’t have many dessert spots around here, so the concept fills a gap in the community. The branding is solid, the place is clean, and it looks like it belongs on a modern corner lot. That’s the good news.

Now for the custard. I ordered the Bootdaddy, which is front and center on the menu. It comes with Oreo crumbles, chocolate drizzle, and their signature vanilla custard. First bite? Good. After that, it started tasting like birthday cake frosting that overstayed its welcome. The sweetness builds fast, and not in a good way.

It was a mild day, about 79 or 80 degrees. Not blazing hot, which made it a good chance to sit outside. Still, the custard melted almost immediately. By the time we parked and walked up, it was already turning into soup. And for context, we keep our car at 65 to 67 degrees. That’s not a great sign for something meant to hold its form.

There are benches along the wall, but no tables. It feels like the setup was designed more for takeout or drive-thru than for folks who actually want to enjoy their treat on-site. For a place that’ll likely see heavy traffic during warm weather, the lack of outdoor seating with tables is a design miss.

This is a first impression, and I’ll probably give it another shot with different menu items. But based on this visit, it looks better than it performs. Plenty of potential, but not...

As someone visiting from Cleveland—home of the iconic East Coast Custard since 1985—I can confidently say Andy’s Frozen Custard in Mt. Juliet is absolutely on par with the best in the business!

From the moment you pull up, the storefront grabs your attention with its fun, amusement park-style vibe. It’s colorful, cheerful, and incredibly welcoming—perfect for families or anyone looking to cool off with a quality treat.

Big shoutout to Owen Webb, the manager, who was handling a very large crowd with professionalism and ease. Despite the volume, Owen was friendly, knowledgeable, and made sure every customer was taken care of with a smile. He truly sets the tone for a great experience.

Now the custard—unreal. I tried a sundae with pecans, and wow… they were fresh, buttery, and flavorful. I was surprised to learn they’re flown in from Chicago, which explains the quality. That extra effort makes a real difference in every bite.

The restrooms and surrounding grounds were spotless, which is something I always appreciate when visiting a busy spot like this. Cleanliness, great service, and premium ingredients? That’s a win all around.

I highly recommend Andy’s Frozen Custard to anyone in the area or passing through—this is a top-tier cool treat stop that’s perfect for the...

First time here and I will not be back. I ordered one strawberry iced tea and one cherry iced tea. Skylar brought them over and said “I don’t know which is which, so…” I asked her to remake them: one, because I’m not drinking someone else’s tea to find out the flavor and two, because there was no ice. She rolled her eyes and started complaining to the other staff members. I asked if there was a problem and she said “yes, just figure out which is which. It’s chaotic here today.” An assistant manager came over (who was very nice) and asked if I wanted her to remake them. Skylar said “apparently they want ice now, too” If this is how your staff members speak to customers, that is unacceptable. If Skylar had done her job correctly in the first place, there wouldn’t have been an issue. It’s not my problem that your store was busy today. She needs an attitude adjustment if she is going to work with the public.

My custard also came out completely melted. Not a great experience...