Burger Theory — Restaurant in Mount Juliet

This place is currently a mixed bag of results. I'm trying not to be too harsh, since the place is hardly a month old. When we were there, there was only one person working. Literally doing everything. I don't care how talented you are, that's a lot to ask of one person. Due to this, it took forever for us to even get menus, let alone our order taken. We ordered some drinks (no strong ones as the liquor license hadn't cleared yet), an appetizer, and a couple burgers. Due to our man being overwhelmed with handling every task we never got the appetizer. But it also wasn't on the bill. So, I'll call that a wash. The presentation of the food was great. It did look like our man knew his way around the cooking and plating food. Oh, and the burgers were ordered medium rare, and they were cooked PERFECTLY. I mean, even my friend found this to be super impressive. I don't think I've had a burger cooked this well in a long time. Unfortunately, my patty had kind of an odd consistency. Like it had been previously frozen. Perhaps it was. But I'm not sure I can blame the chef for this. But damn did he do the best with what he had to work with. I'm planning on going back after they get their legs under them and hopefully I can give this place another star or two. Obviously your mileage may vary. But I wouldn't skip this place just because it's in the...

I am a local and decided to try this new restaurant even though it’s inside a hotel. They posted about offering 25% off during lunch since they recently launched for lunch.

I gave it a try, and the service was great. Our food came out quickly, and the server actually placed the burgers down backwards. We didn’t notice until we both took a bite, so we informed them and they didn’t hesitate to remake them.

They also boxed up the old burgers and sent us home with them so the food didn’t have to go to waste!

The burger itself was decent. It was on the greasy side, but it was flavorful. The fries were very well seasoned.

The atmosphere of the restaurant left a lot to be desired. It feels like more of a counter service restaurant. There’s not much decor or anything happening.

The pricing was very reasonable especially considering this is a hotel restaurant. As far as hotel restaurants go, this place is phenomenal. I would be thrilled to come across this in a hotel when traveling.

However, as a local, I feel you can get better dining experiences with at restaurants like Burger Republic or M.L. Rose for a similar cost.

If you’re staying at this hotel, this is a great restaurant. If you’re just curious about the restaurant and you live here, I would...

Stayed at the connecting hotel last week for a few days and had dinner there. They double charged my card and mention it while I was there. They said it’s all taken care of. When I left I saw the charge was not taken care of and I’ve called the manager (Dylan) everyday to handle this situation and he said he will. Not sure why something so simple is taking over a week to solve. It’s not like this is the towns busiest restaurant. They probably get a handful of guest during the mid week from what I saw. It’s not about the money at this point, it’s holding someone accountable for saying they are going to do something. I’ll be calling Dylan tomorrow for...