This is an amazing establishment with excellent authentic Thai food and even better service. For one of my friends, this was a great first experience with Thai food and has encouraged them to try some other dishes in the future. The dining experience at the Bangkok House was a great exclamation point to an already amazing Myrtle Beach trip. As soon as we entered the restaurant, we were serenaded by the fragrant smell of Thai food. The decoration in the building was beautiful as well. A true mood-setter and sneaky foreshadowing of what would be an amazing Thai experience. We were greeted with the beautiful smile of one waitress, Freya. Her service was over the top, as she ensured all of our needs were met and exceeded. The entire duration of our stay, Freya put on a beautiful, glowing smile and was extremely friendly. Freya did a great job of helping our friend pick out a Thai dish. Since he was freshly new to Thai, she gave him a rundown of what people usually like and personally customized a selection of dishes that he might enjoy after asking him a few questions about what he liked to eat. Her genuine kindness and eagerness to help us were fantastic. When there was a slight mix-up in dishes, she immediately claimed responsibility (even though it might not have been 100% her fault) and prioritized us to see that the problem was fixed. It was swiftly handled, and Freya easily resolved the situation. Aside from the astonishing service, the food was delicious. I got the Chicken Pad See Eew, and I had a couple of great notes about it. The meat was very flavorful and seasoned to perfection. The texture paired wonderfully with the noodles, the main part of the dish. The noodles were perfectly marinated in sauce, and the seasoning put the dish over the top. The noodles stood out wonderfully and made the dish an outstanding experience. The noodles busted in my mouth with flavor in every bite. The carrots were also a great support for the main dish. Some of the other amazing dishes that I recommend are the Pad Thai as well as the Fried Rice. The best appetizer that my friend won't stop talking about is their sticky rice. While I myself did not have it, one of my buddies absolutely fell in love with it at first bite. They also have a very diverse menu in terms of spiciness. The house is very friendly to those with all-spice tolerances, as the customization and modification options allow for the best experience for everyone. I highly recommend this location to anyone looking for a great...
Read moreOk, so I am very particular about Thai food. I saw they had some good reviews and decided to try them with my wife. We opted for take out. Looking over the menu, they have a great selection and broken up into categories so it's easy to find your favorites, the first flag was the prices!! Very pricey and don't think you will come for lunch for a discount because that's a no no! We ordered crab rangoons(6) per order, chicken spring rolls(4) per order, chicken larb kai salad and a side of sticky rice. Also a Thai tea to split. My wife can't do too spicy, so we ordered our larb no stars and asked please make it mild. The hostess was very nice, very professional absolutely no complaints about her or her service, top notch, 5 stars for her alone. However, total for the meal was $44.79 and I gave her a $10 tip. It was a good thing I didn't order any of the extras we wanted. When we got the food home I couldn't believe my eyes. The crab rangoons were one dimensional. Flattened with a little crinkle on the top, nothing really inside. They looked like 6 cartoon money bags set in front of each other with a sauce container that was twice the size of them in a hamburger Styrofoam container. They were fried solid and couldn't be eaten they were so hard. Next, the spring rolls. These were actually great, no complaints on these as all 4 were as they should be. Crispy outside, veggies and chicken inside were perfect. Best part of the meal. No for the chicken larb salad. For the price I paid you would have thought you'd get a large. This was a kids container, almost $18 for a salad with ground chicken that had only enough to fit into a small bowl. It was cooked well and tasted okay until the first bite revealed it was like eating lava from a volcano. No star here will kick your butt. My poor wife couldn't eat it, not to mention it was only snack size for us anyways. To top it all off there were no cucumbers, tomatoes, lemongrass so overall disappointing. I have photos to share so y'all can see the proof. Looking at photos from other customers it looks like in house customers get the deals and bigger dishes. The Tea was mediocre at best, just concentrated and mixed with milk before serving over ice. I'd like to try the pad Thai and pineapple rice, but at $19 for that amount I wouldn't take the gamble. I hate leaving reviews like this, and want everyone to know that the service was great, but the price and quality of food and quantity just...
Read moreI would avoid this place entirely.
I only have one positive for this restaurant, unfortunately and that is this: The staff was kind.
I ordered takeout from here. The appetizers were clearly previously frozen. I ordered chicken spring rolls and received vegetarian spring rolls. The gyoza was previously frozen and like the spring rolls, not made fresh. You’d think for nearly $10 a piece, they’d put a little more effort into it.
We ordered Larb Chicken which is probably my favorite Thai dish and it was made with unseasoned chicken that was laid on top of some juice. There is no toasted rice to be seen in here - truly disappointing. We also ordered Nom Tok, the spicy beef salad, and 25% of the “beef” was pure fat. The rest of the beef was cut into cubes and extremely tough and partially burnt. Never in my life have I seen that at a Thai restaurant and I’ve been to dozens across the country.
The entres ordered were shrimp pad Thai and basil fried rice. The pad Thai was good. It was basic and had all the flavors you’d expect. The basil fried rice was almost white. What little chicken there was, was completely white. It’s like they boil the chicken and just add it in the box with white rice. The flavor was minimal. There’s no way this was cooked properly in a wok with chili paste, etc.
It was almost $90 for this food and I’m fine paying for this amount of food at that price, but what’s not ok is charging these prices with the quality of food they provide. These salads should be $7-9 max based on quality of ingredients. The appetizers should be $4-6 based on quality. The entres should be half the price they charge based on quality.
Definitely the latest time I’ll visit...
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