Grace's Table — Restaurant in Napa

I CANNOT RECOMMEND GRACE'S TABLE!

This restaurant DOES NOT take gluten allergies seriously. I decided to try this place for brunch and tried their Dungeness Crab Eggs Benedict, which was on special. I read it was served over a potato pancake, which I can tolerate since it's gluten free.

I told the waitress who has worked there over 10 years that I cannot eat gluten, and asked if their crab Benedict on their Valentine's Day special menu was gluten free. She reassured me that the potato pancake served with the plate was gluten free.

When the plate was served, it looked tasty. However as I started eating this dish, I saw that the Benedict was a crab cake and not a potato pancake. I stopped eating it when I saw this and waited for the waitress to clarify if this was indeed gluten free.

After about 10 minutes she came back to our table. I asked her again if this was gluten free because crab cakes are typically not gluten-free. She said again it was gluten free. Then as she looked at the plate, she said it was not gluten free! Ok WTH! So after I asked her three times and was reassured it was safe to eat, it was not! I get severely sick eating just a few crumbs of gluten and break out with a horrible full body rash! This is not ok!

I spoke with the manager about this and while he did apologize and did not charge me for my meal, I felt it still was not taken seriously. He told me he uses only a small amount of panko in his crab cake. I told him it doesn't matter because I can't tolerate a single crumb of anything with gluten. It doesn't even state on the menu this dish is served with a crab cake! This is deceptive and reckless to put this on the menu.

At the end of the day the manager and his staff will be fine. However, I might be looking at a possible hospitalization while on my vacation now. I am utterly upset that I asked 3 times about gluten in this dish and was reassured 3 times it's gluten free, only to find out I ingested a plate full of gluten!

UPDATE: Chef Mauro, I'm not sure what I apparently omitted in my review. You served me a gluten dish when I was told it was gluten free 3 times. I expect more from a Michelin Bib Gourmand restaurant.

I did mention that I was not charged for my meal. Chef Mauro, you did not say whatsoever if I had any issues to contact you or the restaurant. Chef Mauro spent a good 10 minutes chit chatting with another couple about pure nonsense before even coming to our table. We watched you when the waitress informed you of the situation. Actually I was the one that asked your waitress if I could speak to you about this incident after watching your banter with a table 6 feet away from us.

Once she informed you that "she messed up," which were your words not mine, you still took over 10 minutes to speak to me. We were literally the next table over from where you were talking with the other table. You should've come over urgently if a guest was told a dish was gluten free several times by your staff, only to discover it was not after ingesting it. I have a legitimate food allergy to gluten, so this is quite serious.

When you spoke with me, it was all but 2 minutes. You never told me the meal or drink was comped and you protected your waitress of 10 years huge mistake. There was no accountability. Then you tried to justify the mistake by mentioning you only use a small amount of panko in your crab cakes. Would you say something along the same vein if someone with a peanut allergy was served peanuts at your establishment and needed an Epi-pen immediately so they won't die?

You're failing to see that your dish does not even mention it's served over a crab cake. Your menu, which I attached stated a potato pancake. Big difference!

This is deceptive and dangerous for those with gluten allergies. Again, my concerns were not taken seriously. For the record, I did get sick on Valentine's Day from eating your food and had to cut our trip short...

This was my first experience with Grace’s Table. I was placing a takeout order for my office of 8. The very first item I name off the lady on the other end of the line says, “Oh did you look at the menu from online?” “Yes.” “Oh, that’s not up to date”. So I told her that I would call back when I figured out what I was going to do. As soon as I hung up I realized that I need her to tell me what (from my order) did they still have available. I immediately called back and they didn’t pick up the phone. I called back again and they didn’t pick up the phone. Finally, someone answered and they were able to assist me. Again, I told them that I would call back once I had asked people the in my office to change their orders. Naturally I had to ask the Partners of my firm to pick something else off of the menu. After I got the orders all situated I called back to Grace’s Table, no answer. I called again, no answer. I must have called 6-7 time in a row from my work number (which was the number I originally called from) still no answer. Then one of the Partners suggested that I call with my cell. I did and immediately someone picked up the phone. I couldn’t believe it. I had been pleasant and nice the whole time and now I was left wondering if they had screened their calls because they didn’t want to take my order. But I gave them the benefit of the doubt and placed my order. After struggling to place the order due to a language/ascent barrier (from the man taking my order) I was told my food would be ready in 20 minutes. I walk in the restaurant 23 minutes later; I stood around for a bit until I was greeted (they were almost filled to capacity). When I told the lady that I was there for a takeout order she told me that I would have to go and talk to the “that guy” as she nodded her head in the direction on the bar and then she walked away (I thought she should have gotten him for me). So I walked over to the bar where a waited a minute or two longer. When the gentleman approached me I told him that I was there for my takeout order. He informed me that it would only be a few more minutes. So I sat down and waited. 18 minutes later (yes I timed him) I spotted him bring my food out to me. It had now been approximately 40-45 minutes since I had ordered and they had quoted me a 20 minute wait time. The Partners I work for like to eat no later than noon (so much for that). Once I got the food back to my office and distributed everything, I sat down to eat my own meal. I had ordered the Southwest Tamale and a side order of Brussel Sprouts. Brussel Sprouts: The portion size was generous. The food was flavorful. I was trying to make a healthy decision by ordering the veggies and I didn’t expect them to come swimming in butter! I literally had to blot my sprouts before I could eat them. The Southwest Tamale was mediocre. It really wasn’t anything that special to me and I was still recovering from the butter overdose. After everyone had finished lunch two out of the eight employees came to me with less than great reviews and the people I work with are not ones to complain. One person told me that her organic green salad didn’t have everything the menu said it did and that she was still hungry after eating it. The other not only told me but actually showed me that her quiche was burnt. Needless to say my plan of “spicing it up” for my office was an epic failure. I don’t think we will be back anytime soon. My recommendation would be to get a GM in that restaurant. It appeared to be family operated I could be wrong though and if I am wrong and they do have a GM then maybe it’s time...

I posted this on YELP! I wanted to like this place because there were other great reviews which is why we choose it. Website said they didn't take reservations ... LIE.

Let me set the evening up for you - We called to verify their location and hours - didn't bother to ask if they took reservations because the website (or other Yelp'rs reviews) said they did not. We were going to be having a 4 generation dinner ... my mother, daughter, and grandson and myself. This was a special evening for us and we decided to eat here - trust me there are a lot of nice dining places in the Napa Valley area. This being said - I expected to be treated as a paying customer, with appreciation and high spirits.

Here GOES: The hostess (older lady with dark hair and very BAD TEETH!) "greeted" us. I use the term "greeted" as more of a joke because she was RUDE from the get go. I wanted to turn around and walk out right then and not even bother to give the food and remaining wait staff a chance. Fortunately for Grace's Table, the other adults (my daughter and mom) were very convincing to give it a chance. We had a small human with us - it was very obvious - we needed a table off the beaten path with a high chair or booster. This "lady" the "hostess" kept insisting we sit by the front door and while we told her 3 adults and one infant ... she didn't want to listen and kept saying - "So 4 adults?" ... No lady! 3 adults standing before you and one baby! I wanted to scream - "how many fingers am I holding up" ... with the middle one proudly displayed!

While I know this should be about the food - the service by this one individual ruined my whole night. I couldn't relax and enjoy any of it. Thanks a lot broom hilda! Hey OWNERS ... you should fire her and then I'll come back!

Enough about her ... let's get to the food: We tried a lot of things - an appetizer, entree, and several of the sides (listed in that order) ... I will rate them 1-5 stars.

Iron Skillet Cornbread - with Lavender honey butter and mâche lettuce. I give this only 3 stars although everyone else loved it. I give the Lavender honey 5 stars!

Stuffed Artichoke hearts in some breading (didn't see it on the online menu and can't remember what it was called - our waitress suggested it saying it was her "favorite!"). I give this ZERO stars. Too much outside breading ... could never find what it was stuffed with ... and the "hearts" was nothing but hairy CHOKE. Zero Stars!!

Roasted Beets (this is a salad) - with Avocado, lemon vinaigrette, farmstead blue cheese, mâche lettuce, maldon salt. 5 stars - say no more!

Hanger Steak Frites - with Bordelaise sauce, chili d’espellette-parmesan fries, sausalito watercress. 3 stars - nothing special about it ... I can grill meat better.

Butter Bean Ragout. 5 stars! The butter beans stole the show along with ....

Wilted Pea vines (can't find it on the menu) 5 STARS!

Roasted Fingerling Potatoes. 3 stars. They were potatoes - I should have know better than to order something I can cook better at home.

Ordered some fancy Hefeweizen with real Orange soda in it ... it was good.

We did not order dessert ... I wanted to get out of there and so did baby Kalani!

While I rate the food mediocre ... only one of the service personnel was horrible. The other two gals were very pleasant and fairly expedient. Not worth the price, and dealing with downtown street parking (it's on a very noisy corner).

I will NOT go back. If I wanted a rude person to assist me I'd go to McDonalds and get the...