I previously came here and did not have the best experience, but the owners reached out to me to make sure I was heard and the problem could get resolved. I appreciated this so much as it shows that they actually care about their customers and want to make sure everyone has a great experience. I previously got the ube flavor, which I now know would’ve been more flavorful with a base other than oat milk, and it wasn’t my favorite. They advised me certain flavors are stronger depending on the milk alternatives used, so keep that in mind! However, today I got the biscotti flavor with oat milk and it was so much better and left me much happier than before. They even gave me an extra serving of matcha ice-cream with mix-ins, both complimentary, to make SURE I had a better experience. I think i’d go with the coconut milk or try the almond milk from now on for a stronger flavor, but 10/10 on the customer service, and I appreciate that more than anything. I would recommend coming here as the vegan flavors are unique, the ice cream is super smooth, and the willingness of the management to make things right makes the price more than worth it!...
Read moreYou must go! Here is why the staff is incredibly nice and the system to order was very easy and not a hard process. The place was very clean! We had a server named Angela, and the ideas were very unique! When we got our ice cream we started to dance and cheer because of the delicious ice cream. I don't know why this place is 4.9 stars when it should be 5 stars! When we went home we couldn't stop talking about it! It’s so worth it! And the ice cream had an amazing flavor and was so smooth! I recommend totally! Sister here! I got the frozen yogurt with Nutella and Reese's peanut butter cups and oh boy it was creamy smooth and delicious they gave me loads of peanut butter cups and i felt so happy i jumped and danced it was very cool to see the science and it tasted amazing and i just wanted to buy another it was sooo great that we will come back every other week. Definitely recommend and i will be coming back for a sweet tasty treat! If you need ice cream come...
Read moreThis place was one of the top places to go in Nashville. We went around 830. It was busy, but we were out of there in under 10 minutes with over six orders. Customer service was above a 10. Everyone was super friendly, super fast and super efficient. They were also understanding when we needed to add something else to an order when we forgot. My flavor was the banana ice cream and salted caramel ice cream with banana pieces and extra caramel it was perfect. My husband got the oh my Keylime pie. It was enormous and he loved every bit of it. My daughter got the vanilla ice cream with sour gummy worms and sprinkles of course it was her favorite. There was indoor and outdoor seating available. We are visiting for Michigan. So until next year,...
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