Papa Johns Pizza — Restaurant in Nashville-Davidson

This comment is about this Papa John's specifically because like many 'faster' food establishments it can be a coin toss based of employees and especially management on the shift.

I had the pleasure of meeting the General Manager Francisco on Friday, who spent some time going out into the community to promote his specific location,. This prompted me to make an online order at that location the next day.

The order was made SURPRISINGLY quick (around 5-10 minutes after ordering which I'm sure varies between peek times), and was correct, hot, and ready when I picked it up.

I attribute this all to Francisco who was there and actually remembered who I was from the day before. I had a bit of a difficult time entering a promotion code, mentioned it, and he was quick to resolve the issue with no hesitation.

He was the only worker there; except one who made deliveries, and I appreciate his dedication and all around positiveness.

It's always a delight to go in somewhere where they actually LIKE their job, and you can 100% tell he does.

Thank you for the BBQ chicken pizza, my team is enjoying...

Called to make an order for delivery and spoke to a man named Conner, working at a near by hotel that refers customers to this particular papa johns, we get a discount. When ordering a MEDIUM sized pizza I was told that the cost of a regular menu priced medium pizza was 17 dollars!? when online it claims to be 12.25.. I called back to verify this price and spoke to Conner again... not only was he extremely rude, but he claimed that we didn't know the correct price when this isn't the first time we have ordered from this store, store #97. He then proceeded to say "You can order from dominos.." So that's exactly what we did. Being in the hospitality business, I know the do's and don't's of customer service and clearly this Gent has...

Ordered for pick up. When I arrived, they had not even started my order, just standing around talking. The person who FINALLY acknowledged I was there was wearing a uniform from some type of delivery company? Cursing and complaining about a raise- F this- f that. Hell I don’t even know if he worked there but since he was a little scary, I just came back 20 mins later for my pizza, no questions asked. They’re clearly over staffed, everyone seemed bored but the store front was dirty. I will resort back to Jett’s who at least starts the order once it’s placed. This rating will tally as 2+stars but I give it- GO ELSEWHERE! I know you’re hungry, just want something convenient? Go to the Greek restaurant across the...