I work near this Subway and stopped here for my lunch tonight. I frequent this shop a lot since it’s close. I was recently diagnosed with high blood pressure so I’ve been moderating certain meals. Tonight I asked for a chicken Philly instead of a regular steak & cheese. My sandwich was nasty. I took one bite and went back inside to ask if they could make me another sandwich. The young man who made the sandwich told me to hold on. He went to ask his female coworker who he was working with. She came to the front of the store and told me I would have to pay. I then asked for a refund. She told him to call someone. I couldn’t make out who or what she said. I’m assuming it was the manager. She then walked off from the counter like I was a bother. The young man started to tell his boss what was going on, but then handed me the phone so I could finish telling him. He told me I could receive a refund so I handed the phone back to the young man. He had trouble issuing the refund so he went and got his female coworker again. She proceeded with the process of issuing the refund. Once finished, she slid the receipt across the counter and uttered not one word. As a loyal customer, I will not be returning. Allen, if you are the owner/manager please do better by your customers and please train your staff how to treat...
Read moreI don’t know what it is that’s different about their sandwiches but I love them better than any other subway there is BUT the service is HORRIBLE! The managers are so rude and greedy. They get mad when you ask for your bread to be extra toasted, they get mad when you ask for extra sauce, they get mad when you haven’t decided what you want on your sub and most importantly they get mad when you ask them to change their gloves for religious purposes, I’m tired of explaining to almost every subway that I’m Muslim and I can’t eat after pork. I asked for extra sauce once, she said she’s gonna charge me because of inventory and when she charged me, she charged me for extra cheese, LOL! How are you gonna charge me for something that isn’t even in your computer? Also, they won’t let anyone dine in past 6pm although they close at 9pm.But they really need to work on their attitudes towards their customers and think about customer satisfaction rather than their...
Read morePlace was empty when I went during lunch rush hour and now I know why. I order a 6 inch "the boss" with shredded cheese. The guy took the barest amount possible for the cheese and immediately turned to put it in the toast without getting confirmation; I caught him before he out it in bc there was hardly an cheese. I'm talking like I can count the strands of cheese flakes on one hand at a glance. I asked for more bc of course I want actual cheese when I ask for cheese! I had to asked 4 more times before a normal amount of cheese was applied, for which was an extra charge. The guy making my sandwich seemed unhappy to exist. And barely spoke to me or look at me. I drive off with my food and when I parked to eat, I find the flat bread is stale and barely edible. For this and two cookies it was $12! I will NOT being going back. 0 stars if it...
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