Shake Shack Westfield Plaza Bonita — Restaurant in National City

For some reason, I remember Shake Shack being much better when they first arrived in San Diego. I've eaten several menu items over the years: burgers, hotdogs, chicken sandwiches, and crinkle fries, but something was off with the Chicken Shack with bacon I had at this location at Plaza Bonita

Overall, the chicken sandwich was okay. They went a little heavy on the buttermilk herb dressing than I would have liked. The chicken was tender and juicy, but the breading was not as crispy or crispy at all as it should have been. I like my fried chicken sandwiches crispy, which is the whole point of frying them. They put a decent amount of pickles and a couple of strips of bacon. The bacon was nice and crispy.

The lettuce could have been better selected. Some of the pieces were crisp, and others were limp and too soft, like they been out to long at room temp. I think this sandwich would be better served with a crispy slaw like its brother, the hot chicken. Just a thought.

Service was friendly enough, as per their conversations, employees were more concerned about their holiday plans than focusing on their tasks at hand. The place is at the food mall, so there's plenty of inside and...

The Shake Shack run out of avocado. So no avocado on my chicken burger. The burger was probably the worst burger I ever ate. The burger was also small like I would say 1/3 less of what a normal burger would be.The bacon cheese fries was also sub far. The wait time after I ordered was about 15 minutes, also I was 3rd in line and it took about 7 to 10 minutes to actually take my order. So save your money and go elsewhere. I don't understand why the burgers got good reviews. One customer reviews said better than in and out which is a false statement in my opinion. Yeah one star or...

I would have a picture of the chicken sandwich, fries, & a soda. But I ate it all real quick because it was so delicious. The ease of ordering on the terminal was pretty nice & when I had questions the workers oblidged me politely, even though it was very busy. This was I believe Christmas Eve. The chicken was so big & delicious and warm. The fries crisp and crunchy.

I dont often go to this mall but the very prescience of a shake shack that is easier to get to makes me want to come...