Im a server/bartender in the industry for 14 years so I really am lenient and understanding when it comes to dining out because I get how it goes.. but anyway. My husband and I live next to the lodge and have since it was built. We normally go to the bar at st rose and Bermuda. The bartenders there are so kind and wonderful to us every time we go whether we gamble or not and we always tip extra. We are not big drinkers and work swing shift so we get food sometimes after wotk. Since we exhausted the menu at the bar we thought we'd give the lodge a try. Okay to start the bartenders we're off putting and treated us like we were a burden to them and they gave all their attention to the patrons on the machines gambling. I get it.. that's where your bigger tips come from but I have to tell you its a massive slap in the face as again i am in the industry and I always give excellent service to all my guests no matter how much they spend.. so coming in to eat here after a long shift and being treated like im not important and ignored because im not gambling... is just wild when we did interact with the bartenders it was like they were being super fake nice like they were forced to serve us and had no choice? we ordered the shrimp and calamari, garlic parm wings , and a quesedilla. It took 55 minutes to come out.... and at that time we were the only ones who ordered food..... waiting almost an hour was wild ... then when it came out the calamari and shrimp was ice cold .. the chicken bacon quesdilla had almost no cheese and crumbled apart. It was drier than the Sahara desert And we had no sauce to dip the calamari and shrimp in and I had to flag them down like a mad woman to get something to dip it in.. the one thing I will give them was the wings were good. Good flavor. Not too crispy or soggy and flavorful. Then my husband met a nice guy sitting next to him and they started to have a blast playing some songs they enjoyed and we were having a blast. (They have a juke box and you pay money on an app to play songs you would like to hear) . TWICE my husband paid for two songs to be played and the bartenders started getting annoyed and angry at our song choice and forcibly turned both songs off after about 10 seconds of them playing after we paid to play them.... im sorry but why do you have a juke box and charge us money so we can play songs that we want to listen to and because you dont like what we're playing you cancel them? Thats wild... why do you work at a bar with a Juke box if you're going to turn off the songs your guests want to hear and then get nasty about it ? Lol like at least refund us... obviously we will not be back.. we will go back to the bar where they have way better food...
Read moreOur server was Kim, she honestly annoyed the heck out of us. If I can count right, she came to our table about 15 times. She took special focus on my husband and trust me, she is very lucky I'm not the jealous type. She kept smirking at my husband and asking him only what he wanted to know what he wanted to drink. My husband expressed he was feeling annoyed by her. That's why my husband only left a general tip. He wanted to leave 0 in tip due to this. She was basically flirting with my husband. My husband is very respectful so he didn't say a thing to her, as we were all trying to have a good time after a long week of work. The review is on this person, not on the Lodge itself. As we feel and believe that we have good quality of food and drinks. We have been there before and have always had a pleasant time. That's why I am leaving a 3 star review. I will gladly change my review but you will have to get this person retrained on customer service and boundries. She just creeped the heck out of us. I would serio6fire her if I was her boss but I'd also choose to give her a warning instead. My husband and Frie. She noticed the same thing and were this close to telling...
Read moreThe bar is fine if you’re into a faux lodge decor. Think electronic fire places and fake cuts of wood acting as wall paper. It had all the usual Vegas sports bar stuff: tvs with sports on; video poker at the bar; the standard beer on tap.
Let’s talk about the food. I made the mistake of ordering the chicken avocado sandwich. It came without avocado. So it really was just a chicken sandwich. It said it was on brioche buns but those buns were about as brioche as my own buns. The chicken was tougher than the hockey puck on the game I was watching. There was no sauce. Just a rock hard chicken puck with lettuce, tomatoes, and pickles on a store bought hamburger bun. I choked down what I could but it wasn’t easy. I eventually gave up and just ate the tater tots which were fine. Hard to screw up tots.
I guess I should have complained and gotten avocado added but I was just hungry and didn’t want to wait. And would it have mattered? This was hands down the worst meal I’ve ordered since the last time I got food poisoning.
I only gave two stars because the bartenders were nice. And I kind of like...
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