Burger King — Restaurant in New Albany

I haven’t had a Whopper in 15 years, so when I heard BK, for the Whopper anniversary, was offering a coupon for $0.37 Whopper I thought, “hey haven’t had one in awhile…good opportunity”. Ha! I realized why I don’t eat at BK anymore. The employees or manager (not sure who the individual was) couldn’t help me figure the app out to obtain this rarity of a deal. The individual just stated “sorry I can’t help” and that was it. The individual wouldn’t honor the deal unless I had a code from BKs “third party app”. User ability of the BK app is just as awful as this burger business. There’s a reason I haven’t ate at a BK in 15 years and not eating here was reinforced again with this issue. I left BK and went to Jimmy Johns to eat lunch. Atleast I know I can obtain a fresh sandwich made right and good customer service at...

Alright so here's the story of a God named Seth that works here: So I get home and me and my wife are starving. So we both agree to go to burger king. Granted we've had some pretty terrible trips to this one in particular, BUT do not let this mislead you. This man who took my order his name is Seth. This man made me probably the best whopper I have ever had in my life. I'm talking this man put the extra cheese, the onion rings, A THIRD PATTY TO MAKE IT A TRIPLE WHOPPER, the onion, the tomato, ketchup, mustard, THE MAN EVEN SAID "I CAN EVEN THROW SOME BACON ON THERE IF YOU WANT" I SAID "THATS A BET".

HANDS DOWN PROBABLY THE GREATEST EXPERIENCE I HAVE EVER HAD. THIS MAN DESERVES A RAISE TO THE HIGHEST...

I can’t say how the inside of the store looks, as I have never been inside, BUT, the drive thru is wonderful. I wouldn’t say blistering fast, but more importantly, Kimberly. 98% of the time, this lovely woman takes my order. 95% of the time she is the one who hands me my order at the second window. 100% of the time she has a beautiful smile on her face, tells me thank you and have a wonderful day. You hardly see this anywhere these days. I ran a fast food restaurant for 10 years and it would have been my honor to have her for an employee. Thank you Kimberly. May someday you have your own store. Thank YOU and YOU have a wonderful...