Sleep Outfitters of New Albany — Local services in New Albany

After years of on again and off again rib pain I realized a major contributor exacerbating my discomfort was my mattress. Especially after the pain became more unforgettable & present in my perceptions of my body. I went to sleep Outfitters here in New Albany, Indiana, to inquire about mattresses & how one might alleviate pain, as well as compliment my bedroom life. Sealy excelleds on three fronts in our local store, & probably abroad. The first most obvious is our new store manager, Caleb, is quite knowledgeable on the products he provides on the show floor. The second is Sealy's mattresses & aspects of those mattresses & how they are made helps in different ways. The third is ergonomics. This is where the study of how a system such as a mattress provides comfort & other aesthetics for a person that interacts with it. The mattress & the stand it sits on is no bigger than the bed-frame it can sit within. This means I could have a full wooden frame & leave it up, because this stand & mattress will fit within my frame so I can have the visual aesthetics that I Had before switching out systems. The second ergonomic system I learned from Caleb is the stacking occurring within the mattress is a combination of gel foam springs and other materials providing temperature wicking, levels of softness and firmness which gives the mattress it's tinsel strength for longevity, & the comfort people require for relaxation, sleep, and to enjoy in their bedroom life. The third ergonomic system is the stand in which the mattress sits on. What I like about this is Sealy motors can handle raising the legs & torso of the person to various levels, allowing me to either sit up and drink my ginger tea, or lie back to an angle where I can work on my laptop, iPad, or just meditate while listening to a book. I like that the engineers and ergonomic psychologist have figured out exact movement needs to reduce stress on knees, back and hips. What does means is when the portion of the mattress goes up that raises the legs moves so the knees are in a comfortable position as the legs go up. a friend came over and tried out the mattress and recognize this, they are going to get their own because of their medical...

Absolutely not happy with our experience with Sleep Outfitters. Everything was going great until we swiped our card. The bed we had chosen was out of stock. Which we were not told until after we paid. Our cat had an accident on our previous mattress so we really needed something asap since we were sleeping on the floor. The mattress took about 2 weeks to get delivered. We were so excited to finally have a proper bed to sleep in, but we would quickly discover the mattress we received felt nothing like what we loved in store. I saw on the website about a 30 day adjustment period so we waited to see if our 1,000 dollar bed would eventually be more comfortable. It never did so today we went in to use our 120 day satisfaction guarantee. Well we’re still not satisfied. None of the other beds in our price range were comfortable. Which means that we either stick with our current mattress or switch to another uncomfortable one. Sleep Outfitters does not offer returns after 2 weeks. Which directly contradicts the 30 day adjustment period. And the 120 day guarantee is only offered once. So no matter what we do we’re basically screwed out of our money. Which a ‘quality’ mattress was a huge investment for us. My chronic pain is worse than ever. Neither my partner or I are getting the quality sleep we were promised. I’ll never be able to recommend that anyone purchase a mattress from Sleep Outfitters. The prices are kept hidden until you’re expected to purchase. I can almost guarantee you’ll find a better quality and more affordable mattress elsewhere. Also I’d like I add the salespeople ask you to write a review before you even finish...

We previously bought two mattresses for our children from this location primarily due to proximity to our home. Both times we had good experiences, so when it came time to buy a new mattress for our master bedroom, we gave Sleep Outfitters a try. Greg Brown took terrific care of us. He asked excellent questions to help us figure out what we needed, was very patient, explained all of the technical details about each of the products that he carries, and we felt that he genuinely was trying to help us find the best solution for our needs and budget rather than trying to upsell us. We bought a new mattress, box springs, mattress cover, and two new pillows -- I've had the best three nights of sleep that I've had in a long time, happy with both the experience and what we bought! Thanks Greg, five...