China Dragon Chinese Restaurant — Restaurant in New Berlin

I would give ZERO stars if I could. This restaurant stole $60 from me and is refusing to refund me! I NEVER got my food order and they charged my credit card TWICE!!

I ordered food to be delivered on 3/7/25. I ordered a spicy three way scallops with shrimp and requested 4 out of 5 spicy. I was delivered scallops with white sauce no spice so I called and requested what I ordered to be delivered or provide me a refund. The restaurant offered to reimburse me $10 I again stated I was not delivered what I ordered and want a resolution.

I asked if I needed to return my food and told yes. I drove to the restaurant to return my food and although it was during operating hours and the sign said open, the door was locked. So i called and no one answered. I left the food at the front door and took a photo and continued to call until someone answered. I stated I left my food I would like my card to be refunded. I was told that is not possible but I could come back and br refunded in cash. I said I already came back and you locked the door. I asked again for them to make the food I ordered and paid for and was told by the owner Sue I could have it delivered the following day. I was told they opened at 3:30.

I called 3 times between 3:30 and 4pm and no one answeed the phone!!! Then I checked my credit card and found they charged me TWICE for food I did not receive! I called again and let the phone ring until someone answered and of course the owner was not available...I waa told I could come and pick up my food...even though I paid for delivery and tip already and was charged twice for food I never got!! I said no thank you and requested a call back from the owner, big surprise still no call....at this point I am going to rely on my credit card company and the BBB to get...

Want to share a wonderful experience that I just had with a long time New Berlin business.

So today is my kids 18th Birthday, we always have the grandparents over for Chinese carry out and always from China Dragon. It's the tradition, can't mess with tradition that has lasted 15 years. I tried ordering online (Monday night to get a running start into our dinner party) and luckily had a question (can never remember if we want the chefs noodles or the shining noodles) and called. I started the call with I am ordering online for tomorrow and have a question. The voice on the phone says “that isn’t going to work, we are closed on Tuesdays”. I'm like oh no, you can’t be closed on Tuesday. We always have China Dragon on June 15th to celebrate our kids birthday and this year is their 18th, we have not missed a China Dragon birthday dinner in 15 years.

Slight pause on the call and the lovely lady on the phone then says, we have want to keep our customers happy. We will take your order. What would you like and when would you like to pick it up. I showed up at 5:30 tonight to a box of everything I ordered beautifully boxed and ready to serve.

This has been a really difficult year, the list is long. Today my cup is overflowing with gratitude. I really hope that if you have a taste for Chinese food you will consider China Dragon. They chose to go over and above any expectation I could have had. I can't say...

Gave China Dragon a try for lunch, and I won’t be back anytime soon. The place was completely empty when I walked in, and it felt like the heat wasn’t on—pretty uncomfortable in colder weather. The dining room had a dated, tacky vibe, even by classic Chinese restaurant standards. The salt and pepper shakers looked like they hadn’t been cleaned since 1982, and there was no hot sauce available, which just added to the letdown.

I ordered a lunch special, which ended up being nearly $20 with a drink. For that price, I expected a solid portion, but the plate was mostly sauce and vegetables with hardly any meat. The egg roll was especially strange—it had a sweet, cinnamon-y flavor that made it taste more like a churro than an egg roll. Not sure what was going on there, but it definitely wasn’t what I was expecting.

Service was poor. The server was polite when I walked in, but once the food hit the table, his only concern seemed to be getting the check paid—not checking on the meal or offering anything else.

All in all, the experience felt cold, overpriced, and neglected. There are far better Chinese spots nearby that offer tastier food, better value, and a more...