Papa Murphy's | Take 'N' Bake Pizza — Restaurant in New Braunfels

Worst experience I have ever had with a food establishment. I purchased 4 family sized pizzas ($50) and brought them home to bake. Followed directions on sheet and dinner started baking. In about 8-10 minutes smoke started coming out of my ovens and filling my house. We rushed to see what was occurring and two of the pizzas had charred black from the special tray burning. Smoke poured out of my ovens and the pizzas were ruined. I called to complain and the customer service was awful. Basically, "your problem not ours, we don't refund for any reason". Was told it was my fault for cooking two pizzas at a time which Jesse (asst mgr) explained was an occurrence he knows well after working there for 8 years and having the same hung happen to him. No warnings whatsoever on the instructions that baking two at a time will almost burn your house down. Zero compassion from Jesse and zero compassion from Chantel (store mgr), I should have known that baking two pizzas at a time was a fire hazard. Unbelievable responses and my first Yelp review ever! I will never go to a Papa Murphy's again and I will do everything in my power to inform the public about this horrible safety hazard that Papa Murphy's knows all about and does nothing. No wonder the Pearland location closed, worst food and customer...

Was not impressed. The inside was dirty and the staff were some rude teenagers. Although it’s in the name the website had an option for the pizza to be cooked on location and when I asked if that could be done the little boy behind the counter laughed at me. No aprons, no gloves in sight, I can only assume the teens in there made my pizza with dirty hands and based off the dirty interior it seems whoever is managing this store allows the behavior. The pizza wasn’t very flavorful and their tomato sauce was sweet which was off putting. The price was cheap about $23 for a large stuffed crust and a cheese bread but I definitely got what I payed for. Getting a large frozen pizza at HEB would’ve been a better option especially since I had to cook it at home. Definitely won’t be going back and I can’t recommend anyone else...

I have a free one coming to me! I'm thinking about going up there tomorrow and get my free one. I love Papa Murphy's! From the first time I ever tried it. I've been working to get this free one for 3 years because I can't eat a whole lot of pizza but boy Papa Murphy's this is the best and it's worth every bite.! Now I have to drive farther to get to Papa Murphy's but it's well worth the drive. If you ever get a chance to try the double-layered one! Give it a try it is so good! I go to the one in New Braunfels because it's closest to me. The store is always clean employees are always very nice. So go check it out and see how much you'll enjoy it. God...