Crossing — Restaurant in New Orleans

This place is definitely one to avoid if you are looking for a nice drink in Le Vieux Carré. I would truly leave a rating of 0 if I could; it is well earned. A 1 will do. I would really recommend checking out Oz or Lafitte in Exile instead - both have top tier staff who are kind, prompt, and fun to talk to.

I have been coming to Crossing for three years now. My experience in 2022 was so good that it prompted me to seek out Crossing whenever I could, sit down, and have a drink.

Fast forward to today - 2024 - the experience could not have been worse. My partner and I entered the bar during a downpour. There must have only been 4 customers in the bar besides us (so 6 total). Looked like a slow day for this business.

I approached the bar to give the bartender our order (based on how 100% of bars operate and how this particular bar has operated in the past). He gruffly told me to sit down and then he would take the order.

Okay - I thought - no big deal. We can't get bar service at this bar but we will sit. Then came the shenanigans. We waited for approximately 20 minutes for the bartender to take our order. We watched as the bartender made conversation with the other four patrons and mixed two drinks for them extremely slowly. No other customers entered during this 20 minutes. Now, I noticed the other customers were placing their orders directly at the bar with the same bartender who told us to sit down.

Okay - I thought - now this is getting odd. It seemed like my partner and I had missed invitations to a very exclusive club. We watched the bartender gruffly dote on the every need of the other patrons offering very utilitarian barside service. Meanwhile we were treated like a segregated customer segment.

After the slowest (and what I can only imagine to be most thorough) pour of two drinks I have ever seen, it was finally our turn. Yay!

My partner placed his order. The bartender did not ask his choice of spirit, nor did he acknowledge the order. Then he turned to me and didn't say anything, just stared. I put in my order for a mint julep (staple New Orleans cocktail). The surly, old bartender very rudely told me "We don't serve that here" AND WALKED AWAY FROM US. He did not explain (something as simple as "Sorry, we don't have fresh mint today"), he did not offer an alternative, and he did not even take my order. We had to get up and walk out after wasting nearly a half hour of our lives on this establishment.

I actually feel bad for this bartender. He clearly is living in misery and seemed certainly miserable to be working here. It is so unfortunate that this man's pain has to affect his customers. I hope he can find something that speaks to him and maybe free up a spot for a server who enjoys it. Praying for you man.

What I find the oddest of all through this is how Crossing can possibly market itself as an inclusive bar. The experience I had there was nothing short of New Orlean's own version of the Stanford Prison Experiment. One of the least inclusive, most cliquey feeling places I have been in a while.

My partner and I went to Oz shortly after and had a great experience. The cute bartender took our order and made conversation right when we walked in. Would really recommend any other place in NOLA...

This place is awful. They discriminated against me and my husband the moment we walked in the door. We immediately felt unwelcome. Despite this we stayed and attempted to give it a chance because of the good reviews. My husband inquired on the status of our food order after waiting for more than 40 minutes. The manager, Andy immediately went off on my husband and made a scene by throwing his arms in the air, acting completely over the top. After an hour, we still didn’t have food. If I could give this place zero stars I would.

This place is awful. They discriminated against me and my husband the moment we walked into the door. We immediately felt unwelcome. Despite this we stayed and attempted to give it a chance because of the good reviews. My husband inquired on the status of our food order after waiting for more than 40 minutes. The manager, Andy immediately went off on my husband and made a scene by throwing his arms in the air, acting completely over the top. After an hour, we still didn’t have food. If I could give this place zero stars I would.

After the manager made a scene he completely avoided us and never even offered us a cup of water or a refill on our drink.

Andy really shouldn’t even be a manager because he’s obviously too high strung and neurotic. Managers should be able to handle stress and he cannot.

If you aren’t a regular here, please beware they will treat you poorly and if your skin isn’t white, don’t even bother here.

If you aren’t a regular here, please beware they will treat you poorly and if your skin isn’t white, don’t even...

Visitors from Pensacola here; were there over the New Year's holiday. Came upon this bar since we're just staying at the hotel next door and were very pleasantly surprised. Granted I never went to Double Play and it's been years since my husband did so we've nothing to compare it to there.

Very nice decor, very friendly, welcoming bartenders, good drinks and atmosphere. All the bartenders that worked over the holiday 12/30-New years were equally friendly. Liked their selection of music videos being played and that it played to a more adult audience. Impressed so much we stopped in 4 times during our stay :) Keep it up! See...