Swirl Wine Bar & Market — Restaurant in New Orleans

My friend and I recieved terrible, rude treatment from a staff member of swirl. We had plans to order food from the restuarant next door and enjoy it at swirl (an option offered by swirl). Mind you, the place was completely empty.

When I informed the woman there would be a third person would be joining us, she told us that each of would have to buy a glass of wine, because I knew one of us was would not be having wine, which we had no problem with. Because I knew one of us wasn't drinking, i asked if it would be okay if we purchased three glasses even though only two of us would be drinking wine she appeared visibly annoyed by my query and sharply said "listen y'all are really pushing it here" when asked her if we could do that.

This made both of us upset. When I expressed to her that I felt offended by her response, her reply??

"That's fine" and she went right back to stocking wine in the completely empty shop.

My friend and i this point felt uncomfortable and unsafe in the space, so we quietly and calmly left.

I live in the area and I have frequented swirl on a half dozen occasions and have spent quite a bit on money in their establishment and I have never received this sort of treatment and I will not be returning until my complaint...

Staff is top notch and knowledgeable. I am not that wine savvy, but the staff, Jessie, Erin, and Bridget, never have made me feel uncomfortable . They are terrific and I have seen them have to deal with a lot of difficult situations from customers who are quirky and/or eccentric . I do like their ability to juggle those customers with serious oenophiles and make everyone feel special. I don’t understand creepy reviews that denigrate hard working people....

Wine selection is pretty good. I stood around waiting for someone to help me or at least ask if I needed help. There was a man who entered after me whom the employee apparently knew that got help right away. Since it's NYE, I just kept my cool and decided to wait by the counter for help. She did help me find wines that I gave away to gifts, and I tipped anyway. (Pictured is four of the five bottles of wine I purchased and the bottle of bourbon I decided...