Amish Market — Restaurant in New York

So scared. My daughter loves this one Vanilla cupcake at Amish market, so we went for a special trip yesterday to grab 2 of them for her. When we got home, we saw that they put 2 of the wrong cupcake in, 2 banana flavored ones. Not a big deal to me, but to a 4 year old, this was the world crumbling.

I then called the Amish Market and the girl on the phone was very nice and told me to just come in first thing in the morning and they will give me the correct cupcake.

I came in (about a 30 min trip from the Upper East side, but you'll do anything for your daughter) and told them just to replace it with one cupcake, I didn't need both.

THEN they asked where the other cupcake was to exchange.

WHAT!?

First off, they didn't tell me I needed to bring this on the phone. Second, what type of place wants a day old cupcake that has been sitting at someone's house BACK!?! What kind of health code violation is that????

Then they told me I needed to pay for the new cupcake if I didn't have the old one to exchange.

Now, it is $2.99. I can well afford this, but just PRINCIPLE.

They then pointed to a portly man that wore stained jeans and whose butt crack was hanging out and a sloppy shirt with BO stains on armpits and food all over face and they said that THIS is the manager to speak with him. I then went over and told him the situation (although he smelled like he hasn't showered in a decade) and he said "TOO BAD. Either we get the other cupcake or you have to pay". When I told him that the girl on the phone simply told me to pick it up, he said (In front of her) she doesn't speak English, you shouldn't have listened to her" WHAT!?!

He then SCREAMS at the girl for apparently giving me bad information. It was in a different language and sounded COMPLETELY abusive as the girl looked ready to cry. I then told him I would pay for the cupcake, but as regular customers for the last 5 years, it would be the last time I step foot in there. I asked if $2.99 was worth the thousands of dollars lost that my wife and I have spent there over the years and were happily planning on doing again for the next several years. He said "I LOSE money by giving you a free cupcake" What a businessman, eh? He then goes and tells another random customer how terrible and incompetent his staff his and how annoying customers like me are. IN FRONT OF ME! When he walked away, the staff told me that this Manager was brand new and VERY abusive toward them on a regular basis. Somebody please save the Amish Market. Have literally never had any issue there until tonight. This is preposterous. It is 9:15PM on November 20. If someone of hierarchy at Amish market is reading this, PLEASE note this nasty manager. One of the most disgusting abusive human beings I have ever seen. I am just one story. How many other customers did this man lose just by being scary and insulting and having the absolute worst customer service attitude known to man. Until this Manager is gone, we have officially...

I love Amish Market. This is a food boutique in Manhattan that has variety of high quality products. Most of items are fresh and tasty. Staff is very well trained. Always having a friendlier attitude, available to help and find the right product that you are looking for.

Looking a little bit deeper I read that they avoid using pesticides. Use manure to fertilize the land. They also use crop rotation to keep the soil healthy. The Amish work to combine their knowledge of science, technology and experience to maintain their traditional way of farming. Thats beautiful!

I think it’s soo important to support honest, small places that act with social responsibility. This is definitely something you have to look for when you are buying something.

“The only thing I’ve tried and I would change or improve is the roasted chicken. It’s not well cooked and not...

I have been to other Amish Markets but this was my first time at this location. I decided to stop in before taking the train to pick up some produce and kitchen staples. The store was packed with stuff and the aisles were a bit narrow. The produce was very expensive $1 for a tangerine and I saw $17.99 a pound for green beans from Guatemala. The kitchen staples were no different, 2 single rolls of Bounty for $6. The drugstore is even cheaper than these prices. I also found that it was off putting that the freezer section was leaking and I assume the roof near the Olive Bar. I also don't understand why they leave big puddles in the middle of the store instead of having someone mop up the mess and fix the issue. On a side note, I also don't know why this is called the Amish market as there is no Amish element to this over...