Cinderellas Mexican Restaurant — Restaurant in New York

Super disappointed since this used to be one of my favorite restaurants. The quality of the food and ingredients has severely worsened since changing ownership. I used to LOVE their nachos and would order them frequently- now they no longer use the super melty muenster or Oaxaca cheeses, and instead use gross cheap shredded cheese. The meat portions are tiny and the variety of toppings on the nachos are nothing like they used to be. Their nachos used to be a banger and now they’re lame.

Their burritos are also significantly smaller and don’t taste the same. Do they even season their meat?

The last time I picked up take out they argued with me and showed sass saying that I had never placed my order. After showing them the receipt on my phone (it was their mistake) and having to wait longer since they hadn’t even started my food, they did nothing to rectify besides a half apology.

I keep giving them grace hoping that I’m having one-off bad experiences, but it’s obvious that this is the new normal. This Cinderellas is different and not worth...

I received one of the saddest, sloppiest excuses for a burrito I have ever seen. Don't offer burritos if they are not going to be folded into a burrito or have enough stuffing. This sad thing was mostly a soggy tortilla sprinkled with bland grocery store shrimp. The amount of filling was like for a queasadilla.

The nachos were just as sad. I suspect the cheese is the cheapest shredded store brand cheese from the grocery store. Portions of the cheese were completely unmelted. It looked like a kid put them in the microwave for a minute and threw them in a box. There was barely any meat and they no longer include sour cream or guac. Next time I crave Cinderellas I will be sure to hire a child to mess up my nachos instead.

I have been here before and it was delicious. It used to be quality ingredients and generous portions. I don't know what happened but the quality went completely downhill. This is my last time ever...

First, they were 45 minutes late on our order when we ordered ahead of time. Then, they messed up the order itself. I ordered the Tex Mex Burger and it was TERRIBLE. Some low budget bar food type of burger. It was cold in the middle, drenched in mayonnaise after I specifically ordered no mayonnaise, and they didn't even add all the ingredients stated on the menu. They even gave me a huge container of mayonnaise on the side. Was this some kind of joke? I ordered curly fries and they gave me regular fries with a mix of 2 onion rings. I even called to make sure the order was confirmed through door dash. When we arrived, the man was confused after he had just gotten off the phone with us. I'm sure their other stuff would be okay if you order a different food item but yeah...overall this place was no good. Very...