Cup of Brooklyn — Restaurant in New York

Aw this place is mad cute! My boyfriend and I decided to wake up early to get breakfast and coffee somewhere we hadn’t tried before. As long as I’ve lived around the block, I never stopped in (mostly because of the negative reviews I’ve seen regarding the mistreatment of POC… do better).

From my personal experience today though, the atmosphere is pleasant and warm, the staff seems friendly, and the other customers were polite. The food is tasty and hearty (we got the everything bagel with cream cheese & the avocado mash), and their drinks are good too. Nice amount of seating, free wi-fi, and good vibe. I think I’d definitely come back.

Just remember that as an establishment.. you’ve consciously decided to insert your café into a community of color (been here my whole life). Respecting this and the POC who’ve been here for years will help expand the diversity of your clientele. POC often warn other POC of establishments that give us a negative experience. Just a piece of...

Thought I’d give this spot a third chance, since my previous experiences weren’t great. You guys really need to learn how to speak to your customers with respect, especially when your customers are kind and respectful to you. Every time I’ve been here, everyone acts as though they’re doing you a favor. Today was no different, I walked up to the register, made eye contact with who appeared to be the barista, and he continued to engage in conversation with the cashier, whose back was turned to the register. No one acknowledged me, until I spoke up, and asked to order. The cashier walked over and said, “I’m sorry what”, as if she didn’t hear me the first time. The people working here need to be reminded that they are working in a service industry. Paying customers are not only looking for good eats, but also great service. You’re not doing anyone a favor, so get that...

It was my co-workers birthday and I thought I would treat her to lunch. I often have my lunch at cafe Brooklyn. I ordered three sandwiches with instructions on what to put on the sandwiches . Like mustard or mayo or tomato or salt and pepper. Things you would tell them to put on a sandwich. I spend over forty dollars on the sandwiches plus I gave a tip. Some guy came over to me after giving me my order and said the chef was upset that my order was holding them back. Back from what I don’t know. He told me that I should go to the deli to order sandwiches and they didn’t have everything I asked for which when I was told at the beginning of ordering that they don’t I said okay just do what you can do. I am insulted that they felt bothered by my...