D & F Italian Deli — Restaurant in New York

Beware if you have any food allergies or sensitivities. I explicitly told the employee multiple times that I needed smoked turkey that was not spicy, and he gave me a spicy turkey cold cut, insisting it was not spicy. Went back to return it, and the same guy gave me a hard time. He insisted that I said I wanted something with a little bit of spice, which is completely untrue since I'm not able to eat anything even slightly spicy due to my health condition. He then gave me less of the actual turkey I asked for in the first place and also did not let me speak with the owner/manager.

This interaction didn't sit well with me, especially since some people's allergies can be deadly, and it felt as if I was treated as an inconvenience when I went back instead of making it more of an effort to make it right to me as a client and there was no apology from this particular employee. Unfortunately, I have been shopping here for years, but I probably won't be back after this...

Edit after 5 years : This place is by far the best sandwich spot , best bacon egg and cheese spot. Best italian deli in astoria. Sells old school style frozen raviolis of all types. Great beverage selection. Owner is a genuine and friendly guy who works the counter and provides exceptional quality food at very reasonable prices. Litterally the opposite of 90% of astoria eaterys , that are basically get rich quick scams with high prices and low quality food. This is the only deli I use.

Typical old school Italian deli. Best place for cold cuts on Broadway. Homemade roast beef. Raviolis and pastas in freezer are great. Good store. Reasonable prices as well. ...

I was not trying to write this review but unfortunately it needs to be done. The sandwiches are really good. But i keep finding Hair in my sandwiches. It’s really gross. I used to purchase sandwiches everyday till I found a hair in my food. I stopped going for months. Decided to give them another chance & spoke with a employee stating I used to buy everyday but I found a hair in my food can u please make a sandwich without hair. The sandwich he made was good. So i decided to buy one the next day smh. Inspected the food took a bite didn’t find a hair in the center of the sandwich like last time. But there was one on the side. This will be my last...