I'm in New York for work. My friend told me about going to Pier 57. I thought I would try this bar because the drinks look really tasty on the menu. I sat at the bar and the waitress yJanet came over to me and gave me a menu but her attitude made me feel like I wasn't supposed to be there or something. She finally took my order Mexican candy margarita. I wanted to order another one but after she gave me my drink she never came back. She was at the other end of the bar with another woman wine tasting. I waited for her to bring my bill and that never happened. I got tired of waiting and I had to go down to the end of the bar and request my bill. This is the worst customer service I have ever had. I'm from Las Vegas and it's a tourist town just like New York and I can't believe I received this kind of service in a tourist town. The location of the bar is beautiful. The views are breathtaking. I will definitely come back to Pier 57 but I won't be...
Read moreI have no idea why there's so many signs posted in the pier to go to El Bar, it was the worst.
I went there and sat a spot in the middle of the bar where someone was probably just sitting- the check was there, and it was obvious they had been gone a while. The bar area was dirty though.
The one bartender that was there was on their phone when I arrived and hardly paid any attention to us. When he got off his phone, he went to the other side of the bar.
There was another person behind the bar, but at the very end, on their phone and drinking a coke maybe. At some point he walked up to us, but just to grab a straw from the bar, and proceeded to go back to what he was doing. He didn't look like staff, but he was behind the bar.
The bar was hardly busy enough for that type of service. Didn't buy anything....
Read moreFirstly this is such a cute place, I visited this tequila bar, and it definitely has potential! The vibes were on point—cool ambiance, great selection of tequilas, and the drinks so cute so yum!. I can totally see myself coming back. That said, the staff wasn’t exactly present. I found myself waiting a bit too long to be acknowledged, and when I was, it didn’t feel as personable as I’d hoped. Hopefully, they can work on that next time. Still, I’d definitely come back for the tequila and chill vibes! Drinks are not cheap FYI I hope there's a happy hr...
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