Eleganza Gourmet Deli — Restaurant in New York

If I could give 0 stars I would. I used to order from here a lot. Almost twice a day. However, they charge you different prices than what's on the menu. Once you inform them, they tell you it's a mistake. The gentleman that's there in the mornings, he was there this morning as well 5/18/22 is rude, and doesent seem to want to be there. I informed them of being charged for candy and he didn't put it in the bag. First he told he me put it in the bag, then after I told him I was coming down there, he then told me he never charged me. Honestly it just isn't worth the hassle. Omega deli is like a five minute walk from here on St Nicholas and w 125th. Take your business there. The food is much better and the service is...

This is unbelievable. I asked for a roll toasted with butter put a little bit extra butter and the guy charged me 50 Cent extra a border roll cost me $2.50. Where does that happen? Not even downtown I paid for it. That’s his price but make sure don’t go to the store where they charge you 50 Cent for extra butter. with that bad experience, it’s not the money is the disrespect for the community. I’ll make sure that none of the students of PS 161 even goalie Store these are children of the community that are low income and that the parents I’m not rich to the store owners in the community robbing our kids for their money and...

I would never recommend this business to anyone. Ownership is very rude, does not know how to conduct business on a professional level. I never have come across a business owner who uses such foul language when dealing with potential customers.

After dealing with a barrage of profanities, I had asked to speak to the Manager or Owner & surprisingly enough he said he was the Owner! I couldn't believe that anyone in America who owns a small business would treat people in this...