Felice 15 Gold — Restaurant in New York

I recently had the pleasure of dining at an Felice restaurant, and I must say, it was a truly outstanding experience. From the moment I stepped foot inside, I knew I was in for a treat. The restaurant's warm and inviting atmosphere instantly made me feel comfortable and relaxed.

Upon being seated, I was introduced to my server, Carlos, who was an absolute delight throughout the entire evening. Carlos exuded professionalism and was incredibly attentive to every detail of our dining experience. He greeted us with a genuine smile and provided us with excellent recommendations from the menu.

The food at Felice restaurant was nothing short of exceptional. Each dish was expertly prepared, bursting with authentic flavors, and presented beautifully. From the creamy pasta dishes to the perfectly cooked seafood, every bite was a delightful journey for the taste buds. The ingredients were fresh, and the chefs clearly had a deep understanding of Italian cuisine.

Carlos, our server, played a significant role in making our dining experience truly memorable. He was knowledgeable about the menu, and his suggestions were spot-on. He took the time to answer our questions, explain each dish in detail, and even shared interesting anecdotes about the restaurant's history. Carlos ensured that our glasses were never empty and regularly checked on us to ensure we had everything we needed.

The attention to detail and genuine care provided by Carlos made the overall experience feel personalized and special. His warm and friendly demeanor created a welcoming atmosphere that enhanced our enjoyment of the meal. It was evident that he took pride in his work, and his dedication to providing excellent service was apparent throughout the evening.

In terms of ambiance, Felice restaurant had a charming and cozy setting. Soft lighting, elegant décor, and comfortable seating contributed to the overall inviting atmosphere. The restaurant was also well-maintained and had a clean and organized appearance.

Overall, my experience at this Italian restaurant was beyond exceptional. From the delectable food to the outstanding service provided by Carlos, I can confidently rate my experience a perfect 10/10. The restaurant's commitment to delivering an unforgettable dining experience truly shone through. I highly recommend this restaurant to anyone looking for an authentic and memorable Italian culinary...

I recently dined at Felice 15 Gold and unfortunately, I must say that my experience left much to be desired. While the interior of the restaurant is undeniably cozy and beautiful, I found several aspects of my visit to be rather disappointing. Therefore, I am giving this restaurant a two-star rating.

🪑First and foremost, the seating arrangements were quite uncomfortable. The tables and chairs were small, and to make matters worse, they were placed very close together. This lack of space made it difficult to fully enjoy my meal and have private conversations without feeling cramped.

⏰Additionally, I was disappointed with the service at Felice 15 Gold. Despite there being only two other occupied tables in the restaurant during my visit on a Sunday afternoon, it took an excessively long time for our food to be prepared and brought to the table. This prolonged wait was frustrating, especially considering the limited number of patrons.

🍝As for the food itself, it was a mixed bag. While the main pasta dish we ordered was decent, I couldn't overlook the disappointing starter, the Tuna tartare. 🤢The tuna had a strong, unpleasant fishy taste and did not seem fresh at all. In fact, after just one bite, my dining companions and I decided to discard the dish and cancel it. It was an unfortunate and off-putting start to the meal.

📝On a positive note, I must commend the waitress for her pleasant demeanor and helpfulness throughout our meal. She was attentive and accommodating, which somewhat alleviated the overall dissatisfaction caused by other aspects of our dining experience.

😔In conclusion, my visit to Felice 15 Gold was far from enjoyable. Uncomfortable seating, excessively long waiting times, and a subpar starter tainted the experience. Although the main pasta dish was satisfactory, it was overshadowed by the disappointments. Furthermore, the prices seemed somewhat inflated considering the overall quality. I cannot recommend this restaurant based on...

Awful hygiene, awful service for 3 reasons:

Felice vendor location at Timeout Market The 2 girls serving. 1 in charge of transactions, held the whole line (12 people deep) for 10minutes because she messed up the orders and couldn’t organise what meal matched what ticket. The other girl who I assume helps the chefs, stomps around and moves quickly but actually doesn’t do anything. She had the worst customer service and hygiene, I would compare to a moody teenager. The above mentioned moody teenager, bites her fingers constantly, then uses those said fingers to sprinkle cheese on peoples meals. I watched in disbelief. For a takeaway vendor, meals are fast. My 1 pasta meal, with no meat. Took 35 minutes. The moody teenager with the hygiene issue told me at 19 minutes it would be 4 more minutes which is fine, but it ended up being 35 minutes total. When I asked why it’s taking longer, the response I got was ‘the kitchen got messed up’. Then when I saw the moody teenager with the hygiene issue put my food together, she forgot the burrata added to my meal that I had paid extra for. If I hadn’t watched the process, I would’ve walked away with part missing. When i had told her to check the burrata was there, the moody teenager didn’t respond, just stormed off to add it.... really odd considering she made a mistake. When she gave me the food she just pushed it at me without eye contact.

The food itself was good. But for the experience I went through, I wouldn’t go again. I don’t usually leave reviews and I left it till the next day and it’s still bothering me so I’m leaving this now. Ultimately, I hope these girls get customer service and...