Like most Midtown Comics locations, Downtown is a clean modern shop, with an excellent variety of toys, new comics, back issues, posters, and other bips and bobs.
The shop aesthetically lacks all the quirkiness and charm of smaller local shops, which often tend to have collectible gems that Midtown does not; as it's tends to overfished by collectors.
Their staff tends to be extremely knowledgeable and can be very friendly, and enjoys engaging customers in comic discussions and debate and all are well read in their choice of comic entertainment. They perform excellently for garnering minimum wage working 40 hours a week and in an extremely busy atmosphere. I was extra peturbed at how long Midtown attempted to stay open during COVID and how quick they were to open up and enforce mask rules.
Midtown has their own customer benefits/loyalty program that has regularly declined over the years. What was originally 20 off every 100 spent in 2010 is now about 10 of 150.
Midtown's best attribute is the character of their employees, something large corporations like midtown tend to overlook and end up losing some of the...
Read moreMidtown Comics has improved for order fulfillment from 2018-2020
I had to edit my past review from 2016-2018 and give credit where credit is deserved.
Thanks Midtown Comics for helping me get all books ordered online from your website from 2018-2020.
I think you even have your packers use gloves...NO MORE STICKY FINGERPRINTS on my books...NICE JOB!!
I have never encountered an issue over the years of ordering from the following online comic stores:
TheComicMint - disadvantage they do not sell all books MyComicShop - disadvantage they do not sell pre-orders, you must order books on day of release Stadium Comics - disadvantage they only sell pre-order collector sets, although they do have rare and hard to find ratio and variants and fulfill order in its entirety (Not a partial order...
Read moreThis business engages in fraudulent transactions.
I placed an order via their online website for two comics. When I finally received the package, one of comics was missing, replaced with a completely different one that I did not order.
I immediately emailed their customer service to request a refund or for the comic I actually ordered to be shipped to me. A customer service agent replied and acknowledged that one of the items I ordered was not shipped to me, but offered only to give me store credit or to add a replacement item to my next order. Refusing to provide a refund for an item that was not provided but charged for is illegal and fraudulent.
Do not order from here unless you wish to have your money...
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